Don't think fault of company but item dispatched to totally the wrong address. The only thing right was my name. I had to chase the item down and make contact with the company it was delivered to...
It took a while to actually receive the goods!
They also sold an item to me (Sensas Roller) that not only wasn't in stock, but took them over a month to get.
All the while I had to keep contacting...
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12 years ago
Lazy service if I'm honest. If the company has made a mistake then they should be keeping the paying customer in the loop.. Not letting them go for weeks without hearing from them, and flat out lying to them when they call up!