Very helpful on the phone, was quick and easy to book.
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Trusted Customer
Feefoに#よる#検証#済み
Darwen
10 years ago
Trusted CustomerのAlton Towers Holidaysに関するコメント:
Good experience.
Easy process. Guy was knowledgable. Phone answered quickly. Happy customer.
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Trusted Customer
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West Midlands
10 years ago
Trusted CustomerのAlton Towers Holidaysに関するコメント:
Waterpark Ratio should be advised to customer when booking.
i have recently placed a booking for myself and my family to study at the Alton Towers resort. On 6th May 2016, I called your booking helpline after seeing a deal on your website for the waterpark...
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Customer Care
Alton Towers Holidays
10 years ago
Hey There,
Thanks for getting in touch to let us know of your recent booking experience.
I am very glad to say that after personally contacting you this morning, all has now been resolved.
Aside from the initial miss information, we hope that you and your family have a wonderful time at the Alton Towers Resort.
Warmest Regards,
Ben
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Trusted Customer
Feefoに#よる#検証#済み
10 years ago
Trusted CustomerのAlton Towers Holidaysに関するコメント:
Hotel and food was very good. Park great fun although the £12 million to update air was not a great move and too much emphasis on selling you photos on every ride.
1
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Trusted Customer
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Gateshead
10 years ago
Trusted CustomerのAlton Towers Holidaysに関するコメント:
Simple and easy to use
I found it simple, quick and easy to match up what I wanted.
I found it really difficult to book it via my iPad as it kept jumping around and I had to keep scrolling to the top to change things....
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信頼できるカスタマー
Feefoに#よる#検証#済み
10 years ago
Excellent service
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Trusted Customer
Feefoに#よる#検証#済み
10 years ago
Trusted CustomerのAlton Towers Holidaysに関するコメント:
Online was terrible but by phone was excellent
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信頼できるカスタマー
Feefoに#よる#検証#済み
10 years ago
Mixed
I was put off a bit the first time a called because of the comments the lady I spoke to made. She was saying how she was pleasantly surprised at how good the hotel was compared to what she had...
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Trusted Customer
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Staffs
10 years ago
Trusted CustomerのAlton Towers Holidaysに関するコメント:
Booked with a newspaper offer, couldn't find a promo code on the website. had to Google it before I could continue my booking. once that was sorted everything else was easy.
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TC
Trusted Customer
Feefoに#よる#検証#済み
10 years ago
Trusted CustomerのAlton Towers Holidaysに関するコメント:
The booking process would not work properly on the iPad only on an iphone
Customer Care
Alton Towers Holidays
10 years ago
hey there,
thanks for getting in touch to let us know you had some issues on your IPad. We have a web team that work hard to ensure our website works as smoothly as possible on all platforms. I will be sure to pass your comments onto our web team so they can investigate why this may of happened in hope to resolve the issue for future visitors.
We understand that sometimes things can go wrong but I am glad you where still able to get booked up.
On behalf of all of us here at Alton Breaks, we hope that your family have a fantastic adventure to the Alton Towers Resort.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
