Allan Stobart Lubricants & Fuels have been supplying households, farmers and businesses for over four decades.
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去年の評価数:
すべて( 6,604件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
22 days ago
Ordering made easy
Ordered on line and there were no problems at all. Thank you.
Katherine
Allan Stobart Lubricants & Fuels
10 days ago
Thank you for your feedback. We’re glad you found our online ordering process simple and trouble-free. Easy ordering is exactly what we aim for!
0
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SI
Simon
Feefoに#よる#検証#済み
GBR
22 days ago
SimonのAllan Stobart Lubricants & Fuelsに関するコメント:
Good communication
Was given a delivery date of Wednesday but then contacted to say it’d be Tuesday. On that Tuesday I was phoned with an apology they couldn't make it as the pump on the tanker had failed. The oil was...
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Katherine
Allan Stobart Lubricants & Fuels
10 days ago
Good communication matters most when plans change, so it’s great to hear that our team kept you updated and explained the unexpected tanker issue. Thank you for recognising their efforts to ensure your oil still arrived within the original timeframe, Mr. Smith.
Excellent as always. Ordered on Monday morning, delivered Wednesday morning.
We've been buying oil from Stobart for more years than I care to remember and have never had any problems, price is always...
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Katherine
Allan Stobart Lubricants & Fuels
10 days ago
Thank you for your continued loyalty over so many years Mr & Mrs Hanton! It’s wonderful to hear that your latest order arrived within two days and that our service has always been trouble-free and competitively priced. Your continued trust in us means a great deal to the whole team.
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信頼できるカスタマー
Feefoに#よる#検証#済み
22 days ago
Polite prompt service
Katherine
Allan Stobart Lubricants & Fuels
10 days ago
Thank you for your feedback. We’re pleased you received a polite and prompt service from our team. Your support is much appreciated!
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信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Performance Assessment
The service itself was fine but the paperwork was not. The delivery note was given to Mrs Bell, who ordered for both of us, and, when we received it, it was illegible as far as price and total cost...
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Beth
Allan Stobart Lubricants & Fuels
23 days ago
Good afternoon, thank you for taking the time to leave your feedback. I’m sorry for any inconvenience and confusion caused.
We no no longer display the price and total cost of the order on the delivery notes, so this information would not have been available for you to view at the time of delivery. We did send your invoice by email a few days after the delivery was made, and I apologise that you did not receive this when expected.
With regard to being asked to select "UK" as your location when leaving a review, this is a requirement of the Feefo review platform and is not something that we are able to control or amend ourselves.
We appreciate you bringing these points to our attention and value your feedback as it helps us improve our service. If you have any further questions, please don't hesitate to get in touch.
信頼できるカスタマー
23 days ago
Thank you for responding which is a massive plus in itself. I tire of diligently responding to questionnaires with comments both good and bad only to hear nothing back in return. So full marks to you.
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信頼できるカスタマー
Feefoに#よる#検証#済み
23 days ago
Great office staff and drivers!
Katherine
Allan Stobart Lubricants & Fuels
10 days ago
Thank you for your great feedback! We’re proud of both our office staff and delivery drivers, so it’s wonderful to know they’ve made such a positive impression. We’ll be sure to share your kind words with the whole team!
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MA
Mrs C Altham
Feefoに#よる#検証#済み
23 days ago
Mrs C AlthamのAllan Stobart Lubricants & Fuelsに関するコメント:
On this occasion I've rated poor as the driver put 700 units into my neighbours tank before I spotted what was happening. The driver then said that they would be contacted from the office and offered...
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Beth
Allan Stobart Lubricants & Fuels
23 days ago
Hi Mrs Altham, thank you for your feedback. I have since spoken with you directly and would like to apologise again for the oversight on our behalf. The issue has now been rectified on our end, and I appreciate your understanding whilst I looked into the matter. :)
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信頼できるカスタマー
Feefoに#よる#検証#済み
23 days ago
Delivered on time. No fuss service
Katherine
Allan Stobart Lubricants & Fuels
10 days ago
Thank you for your feedback. We’re pleased your delivery arrived on time and that the service was straightforward and fuss-free. We really appreciate your custom!
Excellent telephone service, very polite and the delivery driver was perfect, highly recommended thanks
Katherine
Allan Stobart Lubricants & Fuels
10 days ago
What a lovely review Mr. Jackson, thank you! Friendly and professional service at every stage is exactly what we aim for. We’ll be sure to share your kind comments with the team.
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MB
Mrs M & Mr G Bateman
Feefoに#よる#検証#済み
GBR
23 days ago
Mrs M & Mr G BatemanのAllan Stobart Lubricants & Fuelsに関するコメント:
Efficient and friendly service
Always obliging. Efficient and friendly service.
Katherine
Allan Stobart Lubricants & Fuels
10 days ago
Thank you for your kind feedback Mr. Bateman. It’s great to know that you can always count on our team to be accommodating, efficient and friendly. We really appreciate your continued custom!
For over four decades Allan Stobart Fuels have been proudly serving homes, farms, and businesses across Cumbria, southern Scotland and Northumberland. The business became part of the WCF family in 2016. We provide reliable fuel solutions tailored to your needs, and we take pride in delivering exceptional customer service and competitive prices.
For over four decades Allan Stobart Fuels have been proudly serving homes, farms, and businesses across Cumbria, southern Scotland and Northumberland. The business became part of the WCF family in 2016. We provide reliable fuel solutions tailored to your needs, and we take pride in delivering exceptional customer service and competitive prices.