I am upset about how poorly customer service handled the matter.
The customer service staff also came across as arrogant, and I have not been offered any compensation for the defect at any point.
...
さらに表示
Charlie
Humes Outfitters
10 months ago
I am very sorry to hear that you are unhappy with the service you received. I apologise that our communication came across as dismissive or accusatory—that was never our intention. Thank you for bringing this to our attention.
商品のレビュー
Charlie
Humes Outfitters
10 months ago
Thank you for letting us know that you where upset with how we handled your complaint. I am glad to hear that you have been able to get the sweater repaired.
I’ve always found Humes to be a reliable and trustworthy company. Their items are packed with care, arrive quickly and exactly what you ordered. If I have to return anything I’ve always received my...
