Ciò che Derek Johnson ha detto su Zest Car Rental:
Zest is awesome
Use Zest for every car rental booking cheaper than booking direct with hire company and really great customer service. Their insurance is top notch too often reducing the credit card hold at pick up...
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Marketing
Zest Car Rental
1 month ago
Hi Derek,
Thanks for your continued custom, as well as for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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MR
Mr Paul Rees
Zest Car Rental Verificato
GBR
1 month ago
Ciò che Mr Paul Rees ha detto su Zest Car Rental:
Zest simply the best. Excellent service providers. Will use them again and
Great customer service with excellent website and competitive pricing. Booked my rental car about 9 months prior to pick up but noticed the price I paid had decreased substantially before pick up. No...
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Marketing
Zest Car Rental
1 month ago
Hi Paul,
Thanks for taking the time to leave positive feedback. We're pleased to hear you find our website and service excellent!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
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JK
Jana Krajcarova
Verificato da Feefo
CZE
2 months ago
Ciò che Jana Krajcarova ha detto su Zest Car Rental:
Do not expect Zest to protect you
I have rented cars in many countries around the world, but this was by far my worst car rental experience.
I booked a petrol car through Zest with MasterKings Faro. The car broke down on the...
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Marketing
Zest Car Rental
2 months ago
Dear Customer,
Thank you for leaving your review. We sympathise with the stress this situation has caused and understand your frustration regarding the charge.
We want to reassure you that a full investigation is still actively ongoing. To provide some context, the vehicle was inspected by a main dealer, and their report indicates that misfuelling took place, causing extensive engine damage totalling over €7,000. As such, the appropriate excess of €1,500 was applied in line with the rental terms.
We do not take these matters lightly and are thoroughly reviewing the case before coming to a final conclusion.
A member of our Customer Relations Team will be in touch with you directly with a further update as soon as the investigation is complete.
Kind regards,
Zest Car Rental
JK
Jana Krajcarova
1 month ago
Zest publicly referred to a “main dealer report”, but in direct communication they provided only a repair estimate and confirmed they had not received further documentation. The estimate is not a technical report, fuel analysis, retained fuel sample record or proof of customer liability. I have repeatedly asked for the actual evidence and it has still not been provided. Zest refuse to take responsibility for the scam of their business partner and let customer to solve it on his own. My experience is getting worse and worse as this case continues.
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Cliente fidato
Verificato da Feefo
1 month ago
Great company
Easy to book. Regular and efficient communication. Great rental car. Good price compared to other companies and better top up insurance options.
Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for taking the time to leave positive feedback. It's great to hear you value our communication and prices!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
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IS
Ian Spencer
Verificato da Feefo
1 month ago
Marketing
Zest Car Rental
1 month ago
Hi Ian,
Thanks for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
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Cliente fidato
Verificato da Feefo
1 month ago
Quick service
Quickly dealt with at the airport desk. Car ready and waiting.
Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for taking the time to leave positive feedback. We're thrilled to hear about your great experience at the rental desk!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
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Cliente fidato
Verificato da Feefo
1 month ago
Excellent service
Excellent service at the airport desk, quickly completed the documentation and the car was ready on site.
Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for taking the time to leave positive feedback. We're thrilled to hear about your great experience at the rental desk!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Condividi
Cliente fidato
Verificato da Feefo
1 month ago
Great Value and Great Service
Easy website to use, sometimes wary of using a third party when booking car hire as the place themselves can be funny and try to make you buy extra insurance. But Alamo were absolutely fine when I...
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Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for choosing Zest, and for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Condividi
RH
Richard Hamilton
Verificato da Feefo
GBR
1 month ago
Ciò che Richard Hamilton ha detto su Zest Car Rental:
Easy booking - great (human) support
The booking system was clear and straightforward. The communication in the lead up to the rental was clear and reassuring so that I knew where to go for the rental and what to expect. When I had a...
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Marketing
Zest Car Rental
1 month ago
Hi Richard,
Thanks for taking the time to leave positive feedback. We're thrilled to hear about your positive experience with us!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
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JA
James
Verificato da Feefo
GBR
1 month ago
Ciò che James ha detto su Zest Car Rental:
It’s just a third party car rental booking service
It’s just a third party car rental booking service
Marketing
Zest Car Rental
1 month ago
HI James,
Thanks for taking the time to leave positive feedback.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.