It took at least two full weeks or more to get the order. It was also hard tracking the order and where it is. I realize that some of this is due to the bad POST OFFICE services, but not entirely...
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Sally
WEBS
2 years ago
Hello, thank you for taking the time to leave a review, they are very important to us!
We are sorry you have been disappointed in our delivery service. I see from the tracking it was delivered on the 10th October, this being 7 business days after it was shipped.
We also offer an expedited service if this is more convenient for you.
Best wishes, Customer Service Team WEBS / America's Yarn Store
Data di acquisto: 29/09/2023
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Cliente fidato
Verificato da Feefo
2 years ago
High quality products, excellent service, highly recommend.
The Customer Service Team was very helpful & patient while processing the order. It had to be done the old fashioned way....by phone since the new website was not fully functioning correctly.
Recensioni del prodotto
Data di acquisto: 25/09/2023
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Cliente fidato
Verificato da Feefo
2 years ago
Fast delivery. Great deals on a number of high quality yarns. Very happy with all my purchases.
Recensioni del prodotto
Data di acquisto: 05/10/2023
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Cliente fidato
Verificato da Feefo
2 years ago
Quick and easy acquisition of a free pattern which I love. Thank you so much. I love your notifications and look forward to the presentations, although I would prefer them less often.
Data di acquisto: 08/10/2023
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KT
Katherine Timm
Verificato da Feefo
2 years ago
Ciò che Katherine Timm ha detto su WEBS:
They are quick to reply and try to solve your problem, or answer questions on yarn. The updated internet set up can be hard to follow up on orders. They were able to find my order and get me an...
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.