Very poor quality product , lots of branches missing from one side of the garland giving it a much thinner look than the rest of it, contacted the company about the issue, but they wasn't very...
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Xmas Direct
XmasDirect
4 years ago
Hello Mark, thank you for taking the time to leave us feedback. As discussed in our email correspondence we believe this was simply down to the 'fluffing' of the garland however, we also offered for you to return the garlands to us where we would check the garland for any faults, which I understand you chose not to do. I have included a link to a helpful video we made regarding 'fluffing' garlands. You can watch this at the following link - https://youtu.be/PFxaAzoEe9g.
Best Wishes, Elle.
I paid for early next day delivery and they came completely torn open. I tried to raise it with the delivery company and the said it was Xmas Light's problem.
Fiona
XmasDirect
4 years ago
Hello, thank you so much for taking the time to leave us feedback. We are extremely sorry to hear you received your order in that condition, I can assure you this is certainly not how we would expect any of our orders to be sent. Can you please send us a photo of the condition you received your order in to info@xmasdirect.co.uk and one of the team can look into this for you. Thanks, Elle.
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Data di acquisto: 06/12/2021
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David Savage
Verificato da Feefo
4 years ago
Ciò che David Savage ha detto su XmasDirect:
Ordered late on Sun, delivered Tue AM.
Fiona
XmasDirect
4 years ago
Hello David, thank you for taking the time to leave us feedback. We are happy to hear you are pleased with our speedy service. We hope you enjoy your order! Best Wishes, Elle
Christmas Garland was delivered very quickly and looks beautiful, well worth the money.
Fiona
XmasDirect
4 years ago
Hi Jacqueline, thank you for your review. We are so glad you are happy with your garland. Our garlands are certainly a beautiful festive addition to any space! Best Wishes, Elle.
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Data di acquisto: 06/12/2021
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Rob Smith
Verificato da Feefo
4 years ago
Ciò che Rob Smith ha detto su XmasDirect:
I have used xmasdirect several times over the years and they continue to provide a very prompt and satisfactory experience. The quality of their external lights is very good.
Purchased cluster lights, after years of dodgy ones. Excellent product, excellent service would strongly recommend to anyone wanting quality. Only concer is although of good quality it is expensive...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
