XmasDirect Recensioni

Hi Glyn, We appreciate your kind words and are delighted to hear that you found our team helpful with fast delivery and quality products! Thank you for choosing us, and we're thrilled to know that you plan to use us again in the future. If you ever have more orders or any questions, please don't hesitate to reach out. We're here to provide you with the same excellent service every time. Best wishes, Rachael

Hi Mr Woodman, Thank you for sharing your positive experience with us! We're glad to hear that your item arrived quickly, and we appreciate your patience and understanding when a fault was reported. Our team is committed to resolving issues promptly and ensuring our customers are satisfied. If you ever need further assistance or have more orders to place, please don't hesitate to reach out. Enjoy your lights! Best wishes, Rachael

Hi Jeremy, Thank you for taking the time to leave us feedback and sharing the fantastic photo of your lights with us. We are so pleased to hear you are happy with your lights and service. They look great in your garden! Best wishes, Rachael

Hello Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with our service. Best wishes, Rachael

Hello Manus Thank you for taking the time to leave us a review. We are so happy to hear you are pleased with our service and speedy delivery. Best wishes, Rachael

Hi Chris Thank you for taking the time to leave us feedback. We are pleased to hear you are happy with your purchase. Best wishes, Rachael

Hi Brian Thank you for taking the time to share your feedback. We apologise for any inconvenience caused by the issue with your order. After reviewing the details of your case, we found that the incorrect address was provided during the online order placement by yourself. As a result, the package was returned to our address. Due to this we are required to charge a return to sender fee, as we incur charges for any missed delivery. We understand that this additional fee may have been frustrating for you, and we genuinely tried our best to reach a resolution that was fair to both parties. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are here to assist you. Kind Regards, Rachael.

Hello Thank you for taking the time to leave us feedback. We are so pleased to hear that you are happy with your lights. Best wishes, Rachael

Hello Winifred Thank you for your review. We are so pleased to hear that you are happy with your order. Best wishes, Rachael

Hello, thank you for taking the time to leave us feedback. Upon tracking your order, I can see this was delivered on the day you left this review. Please refer to the proof of delivery on the tracking number. If you have any queries, or need further assistance please email us at info@xmasdirect.co.uk and one of the team would be happy to assist. Best wishes, Rachael.