The website was very clear; products arrived quickly. They were easy to put together and look lovely. One tip - you probably need more lights than you might think to decorate and outdoor tree. I...
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Xmas Direct
XmasDirect
2 years ago
Hello Shirley
We're thrilled to receive your positive feedback about your recent experience with our products. Thank you for taking the time to share your thoughts.
We're delighted to hear that you found our website user-friendly, and that your order arrived promptly. We appreciate your helpful tip regarding outdoor tree decoration.
Best wishes,
Christmas Direct
Recensioni del prodotto
Data di acquisto: 05/12/2023
0
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CD
Colin Davies
Verificato da Feefo
2 years ago
Ciò che Colin Davies ha detto su XmasDirect:
yes indeed
Xmas Direct
XmasDirect
2 years ago
Hi Colin,
Thank you for taking the time to leave us feedback. We are pleased to hear you are happy with your spare bulbs.
Best wishes,
Christmas Direct
Recensioni del prodotto
Data di acquisto: 04/12/2023
0
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Cliente fidato
Verificato da Feefo
2 years ago
Fast and reliable.
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking a moment to share your experience with us. We are delighted to hear that you found our service fast and reliable.
Best wishes,
Christmas Direct
Great product which is working well. In fact, the lights are so bright we only have them on their dimmest setting and they're still visible at a distance of several hundred yards in lit...
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Xmas Direct
XmasDirect
2 years ago
Hi Dave,
Thank you for sharing your feedback. We're thrilled to learn that you're pleased with your icicle lights and that you find them bright.
Upon reviewing your order details, it appears you placed your order on the night of December 2nd. As this was a Saturday night, and our estimated delivery dates operate on working days (as per our terms and conditions), we promptly dispatched your order the Monday morning on the service you selected. I can see from the order confirmation that you received after placing your order, it states that your estimated delivery date was the 5th of December, and I'm glad to see from the tracking that your parcel was delivered on time. The tracking information indicates that it was safely delivered to your designated safe space.
Best wishes,
Christmas Direct
DB
Dave B
2 years ago
It was scheduled and expected on Dec 5 but was not received until Dec 6. Hence "just a little later than expected".
Xmas Direct
XmasDirect
2 years ago
Hi Dave,
I can see from the Royal Mail tracking it was delivered on the 5th at 10:48am to your safe place. You can find your tracking number in your despatch email, and can track at the following link where you will see proof of this - https://www.royalmail.com/track-your-item. If however, you have proof of this being delivered later than this, please send this to us at info@xmasdirect.co.uk and we will raise this with our couriers.
Best wishes,
Christmas Direct
Our lights were bought from Christmas Direct over 8 years ago. Needed a new adapter but couldn't see the old type online, emailed customer service they replied and sorted within a couple of hours....
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Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you for taking the time to leave us a review. We are so pleased to hear you are still loving your lights 8 years on, that is fantastic.
Best wishes,
Christmas
Brilliant speedy service, sale price of these stars unbeatable and great quality. I now have a number of Pro lights, well made and designed to last.
Xmas Direct
XmasDirect
2 years ago
Hello David
We are overjoyed to receive your fantastic review! Thank you for taking the time to share your experience with our products and services.
We're thrilled that our Pro Series lights have found a place in your collection of lights. We take pride in delivering a brilliant and speedy service, and we're grateful for your acknowledgment.
Best wishes,
Christmas Direct
We have used Xmas direct on many occasions when purchasing lights for our village and always satisfied with their products and services.
Xmas Direct
XmasDirect
2 years ago
Hello Keith
We are sincerely grateful for your ongoing support and for taking the time to share your positive experience with us.
Your loyalty as a returning customer is truly appreciated, and we're thrilled to be a part of brightening up your village during the festive season.
Best wishes,
Christmas Direct
Clear website, easy ordering, good prices, great delivery. The nets are great too.
Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our website clear, the ordering process easy, and our prices competitive.
We're also pleased that our delivery service met your expectations and that you're enjoying the quality of our nets.
Thank you once again for choosing us.
Best wishes,
Christmas Direct
Recensioni del prodotto
Data di acquisto: 04/12/2023
0
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Cliente fidato
Verificato da Feefo
2 years ago
Excellent. 5 star.
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking the time to leave us feedback. We are pleased to hear you are happy with your spare bulbs.
Best wishes,
Christmas Direct
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.