Quality of the items is always fantastic and they are well fitted. They are not overly priced like a lot of companies but still keep high standards.
Customer Service
Voi London
3 years ago
Thank you Marc for your review! We are pleased to hear that you enjoy our products and their quality. We hope to back from you again soon.
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LW
Lorna White
3 years ago
Ciò che Lorna White ha detto su Voi London:
Great quality and friendly staff
I had to phone up twice about an order but the staff were very helpful and the service was 100%
Customer Service
Voi London
3 years ago
Thank you Lorna for your time to leave a fantastic review. We do apologise that you have to attempt a few times before confirmation from our team. We are working to better our customer experience team.
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Mr M B Miah
3 years ago
Ciò che Mr M B Miah ha detto su Voi London:
Great products , but very very poor service
i had ordered a pair of items but one of them was the wrong size. I then contacted VOI via email to get this changed before delivery was sent out. I contacted them by phone too but I did not receive...
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Customer Service
Voi London
3 years ago
We do apologise that you have experienced this poor service from our team. If you would still like to return the items, I can forward you an email of the process of how this is done. Once again, we do apologise for the inconvenienced caused.
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Cliente fidato
3 years ago
bought the Holborn light blue jeans, didn't send and instead refunded me.
Terrible service, bought the jeans and didn't even send them, but after 5 days refunded. have not received an email why, and I emailed to ask why 6 days ago but still no answer, terrible customer...
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Customer Service
Voi London
3 years ago
We apologise that you have experienced this with our services. We do hope that this doesn't affect your choice to purchase from us again in the future. We are working on our customer experience, so for that we do apologise for the inconvenience.
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Cliente fidato
3 years ago
Poor customer service sent refund with noexplanation
Sent refund with no explanation
Very poor customer service
Customer Service
Voi London
3 years ago
We do apologise that you have had a bad experience with our services, we are working on improving our customers experience. We hope that this does not affect your choice to visit our website again in the future.
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CP
Chris Parker
3 years ago
Ciò che Chris Parker ha detto su Voi London:
Waiting on response from customer support
By sending out undamged goods for a brand that used to be good and that don't break within two days
Customer Service
Voi London
3 years ago
We are sorry Chris that you have had a bad experience on this occasion, we hope that this does not affect your choice to purchase from us again.
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Cliente fidato
3 years ago
Quick and easy with the site.
Great Service. Use a different delivery provider.
Customer Service
Voi London
3 years ago
We are glad that you enjoyed our service! Hope to hear back from you again in the future.
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Cliente fidato
3 years ago
I had to send the hoodie back because it was too thin for me
Making the hoodies more thick and making the hood on the hoodies less pointy
Customer Service
Voi London
3 years ago
We are sad to hear that the hoodie wasn't to your specifications, we hope that this does not hinder your decision on future purchases.
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Cliente fidato
3 years ago
Happy with my item
Item arrived as per estimated. Was a little lucky as it was left outside in the bin which was due to be collected
Customer Service
Voi London
3 years ago
Amazing to hear this! We do apologise that your item was left in the bin outside, remember to write delivery notes so that this does not happen again in the future when you purchase from us again!
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Denise Jones
3 years ago
Ciò che Denise Jones ha detto su Voi London:
black tracksuit, perfect
Fast delivery
Customer Service
Voi London
3 years ago
Amazing to heat this Denise, we are glad that you enjoy our tracksuits!
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
