Not a lot that can go wrong - it's a delivery of a known item. It was delivered when advised, but to wrong address. It's the POST OFFICE delivering for goodness sake!
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the location of where your order was delivered.
I have passed your comments onto the courier as the delivery of orders to incorrect addresses is not what we would expect for our customers.
Please accept my further apologies for any inconvenience this has caused you.
Ciò che Trusted Customer ha detto su Post Office Shop:
I was surprised at how quickly they processed my order as unfortunately I had incorrectly added 2 when I only wanted one. So a little frustrated that I wasn't able to change the order despite calling...
The problem is less with postofficeshop.co.uk and more with the delivery team. I have already sent pictures of my delivery to postofficeshop.co.uk. I took delivery of a package and when I came to...
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Sarah J
Post Office Shop
8 years ago
Good Morning,
Thank you for your feedback. Please accept my apologies that your order was not delivered in the manner that we expect our customers to receive.
I have made sure to pass on your comments to our customer service team to make sure that they are aware of your extra comments in regards to your delivery.
So easy to use the site, I found just what I was looking for . The delivery was prompt and well wrapped too.
Recensioni del prodotto
Data di acquisto: 02/05/2018
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Cliente fidato
Verificato da Feefo
8 years ago
The item I ordered was damaged. I called the post office to arrange a picj=k up, but nobody has come to collect yet
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that your order was in a damaged condition when you received it.
I can see that you have spoke to our customer services department who have advised that a free of charge replacement was authorised and processed for you on the 16/5/18.
You should receive this soon.
A collection of the damaged original order has also been arranged alongside this.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
