web site unneccessarily complicated - uneccessary split between business and general public services - needs to be a lot more user friendly if you're going to compete privately and ahev shareholders...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Sarah,
Thankyou very much for your feedback- I appreciate that this must be very frustrating for you, however I can confirm that The Post Office and PostOfficeShop.co.uk are seperate entities to Royal Mail and are not affiliated in any way.
The Post Office Shop does not require takes payments for goods on order and does not require any user to pay or transfer any money into their account in advance.
We have forwarded your comments on to the relevant channel in order for your feedback to be taken into consideration, for future reference any feedback on the Royal Mail website can be directed to The Royal Mail Customer Service Team on 08457 740 740.
Kind Regards,
Sally
Post Office Shop Customer Care team
Recensioni del prodotto
Data di acquisto: 11/09/2013
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Cliente fidato
Verificato da Feefo
12 years ago
Easy to use and efficient .
Recensioni del prodotto
Data di acquisto: 29/09/2013
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Cliente fidato
Verificato da Feefo
12 years ago
Great, quick service.
Recensioni del prodotto
Data di acquisto: 29/09/2013
0
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Cliente fidato
Verificato da Feefo
12 years ago
Very slow postage but overall communications etc good.
Good Morning Lynn,
Firstly, please accept my sincere apologies over the delay in receiving your stamp order.
Here at The Post Office Shop, Customer Experience is of great concern and the delay in receiving your stamps was of an unacceptable amount of time. One of the reasons which may have contributed to the long delay was one of the items you ordered being obsolete, however we are conducting further investigations into your order and i we have any other findings we will contact you in due course.
Thank you for your feedback and once again please accept my sincere apologies on the inconvenience this may have caused you.
Kind Regards,
Sally
Post Office Shop Customer Care team
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
