I like the ease of searching within the site and booking is very easy.
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Cliente di fiducia
11 years ago
I liked the new web page setup.
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Cliente di fiducia
11 years ago
My booking information did not reach the hotel
My booking information did not reach the hotel
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re sorry to hear about the issues you had with your reservation. As soon as customers book online, we immediately send through the reservation details to the property via our secure online system. If a hotel fails to confirm your reservation, our team gets in contact with them immediately to ensure the reservation was received and confirmed. We will pass on your feedback for investigation.
Thank you again for sending through your feedback as this helps us to ensure we’re aware of hotels who may not be honouring confirmed reservations. If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.
Kind regards,
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Cliente di fiducia
11 years ago
It seems to be the easier of the hotel sites to navigate
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Cliente di fiducia
11 years ago
Service at Wotif is excellent. I have recently had travel plans disrupted by events out…
Service at Wotif is excellent. I have recently had travel plans disrupted by events out of my control. Staff at Wotif exceeded my expectations to assist us.
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Cliente di fiducia
11 years ago
Great
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Cliente di fiducia
11 years ago
Very easy to use and good rates.
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Cliente di fiducia
11 years ago
Great hotel, great price! Thank you!
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Cliente di fiducia
11 years ago
tried to book a room, got all the way through, giving card details and went…
tried to book a room, got all the way through, giving card details and went to confirm only to be told room unavailable. went back on straight away and could only book a more expensive room, when we...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re sorry to hear our site was experiencing a technical issue during your booking. We’ll share your feedback with our site team to investigate.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
