The website was easy to navigate. Checkout was easy. Fast shipping, great order tracking, and packing was spot on.
Sarah
WoolOvers
3 months ago
Good afternoon Megan,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good afternoon Megan,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Data di acquisto: 28/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
3 months ago
would give it a 4.5 but not available. Service flowed very nicely but I don't like when you have to make a return that the company makes me pay for it. I suppose it is fair but I don't like it.
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we are sorry you do not like our return policy, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your feedback, In regard to pilling, we do expect some pilling initially with natural fibres, however, this should be a temporary process. All wool has short and long fibres, the shorter fibers will naturally work their way to the surface and once these have gone you are left with long fibres that will not pill. The pills can easily be removed with a pilling comb and the pilling should settle after the first few wears and wash. We appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Data di acquisto: 03/02/2026
0
Condividi
JO
Joy
Verificato da Feefo
USA
3 months ago
Sarah
WoolOvers
3 months ago
Good morning Joy,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good morning Joy,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
3 months ago
Good morning Joy,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Data di acquisto: 01/02/2026
0
Condividi
Cliente fidato
Verificato da Feefo
3 months ago
High quality and fair price points, considering the other sweater markets in the USA
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Data di acquisto: 31/01/2026
0
Condividi
JO
John
Verificato da Feefo
USA
3 months ago
Ciò che John ha detto su WoolOvers:
Coming from the U.K. I get very quick service.
WoolOvers CS
WoolOvers
3 months ago
Dear John
Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future
Kind regards
Jackie
Customer Services
Recensioni del prodotto
Data di acquisto: 30/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
3 months ago
Easy to order on line with great prompt delivery.
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your scarf, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your vest, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Data di acquisto: 29/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
3 months ago
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your positive feedback, we are pleased you are happy with your cardigan, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Quick confirmation and shipping, streamlined process.
Sarah
WoolOvers
3 months ago
Good morning Olivia,
Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good morning Olivia,
Thank you for your positive feedback, we are pleased you are happy with your sweater, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Data di acquisto: 28/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
3 months ago
Expensive shipping.
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your review, as we are based in the UK, shipping is more expensive due to this, we appreciate your feedback.
Kind regards,
Jason.
Customer services.
Recensioni del prodotto
Sarah
WoolOvers
3 months ago
Good morning,
Thank you for your feedback, we are sorry your purchase was not suitable for you on this occasion, we appreciate you taking the time to leave your review.
Kind regards,
Jason.
Customer services.
Clear product descriptions, prompt mailing in secure, recyclable packaging. My package arrived promptly from UK to the US. Garment care instructions included.
WoolOvers CS
WoolOvers
3 months ago
Dear Lillian
Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future
Kind regards
Jackie
Customer Services
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.