had a problem with one of the blocks which was rectified without quibble.
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. We are very happy to hear that the problem with the block was rectified quickly and you are pleased with the service. We hope to see you again soon.
Recensioni del prodotto
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. We are very happy to hear that the problem with the block was rectified quickly and you are pleased with the service. We hope to see you again soon.
Data di acquisto: 18/04/2025
0
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review! We very much appreciate it and hope to see you again.
Recensioni del prodotto
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review! We very much appreciate it and hope to see you again.
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review! We very much appreciate it and hope to see you again.
Data di acquisto: 16/04/2025
0
Condividi
MB
Martin Borthwick
Verificato da Feefo
Newcastle upon Tyne
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for the fantastic feedback! Everyone here at WoodblcoX appreciates it. We hope to see you again very soon.
Recensioni del prodotto
Adie
WoodBlocX
1 year ago
Thank you for the fantastic feedback! Everyone here at WoodblcoX appreciates it. We hope to see you again very soon.
Product was easy to order, but quality was not as expected.
Adie
WoodBlocX
1 year ago
Thank you for the feedback. All wood is pre-treated to ensure its long life. As the treatment is UV activated, once exposed to direct sunlight and the elements, the blocks will turn the golden colour as seen in the photographs on our website. This can take a few weeks depending on levels of sunlight. As instructions can get damaged during transport, we send all instructions free of charge by email at the point of order. We do sell printed instructions but we have to charge for these as the instructions will need additional protection so they are not damaged in transit
Recensioni del prodotto
Adie
WoodBlocX
1 year ago
Thank you for the feedback. All wood is pre-treated to ensure its long life. As the treatment is UV activated, once exposed to direct sunlight and the elements, the blocks will turn the golden colour as seen in the photographs on our website. This can take a few weeks depending on levels of sunlight. As instructions can get damaged during transport, we send all instructions free of charge by email at the point of order. We do sell printed instructions but we have to charge for these as the instructions will need additional protection so they are not damaged in transit
First class advice and free design service. Nothing is too much trouble for them. Delivery is swift and everything arrives on a pallet with clear layer by layer instructions.
Recensioni del prodotto
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Data di acquisto: 21/04/2025
0
Condividi
Cliente fidato
Verificato da Feefo
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. we very much appreciate it and look forward to seeing you again.
Recensioni del prodotto
Adie
WoodBlocX
1 year ago
Thank you for the 5-star review. we very much appreciate it and look forward to seeing you again.
Hi David!
Thank you for takign the time to leave the review. We appreciate the feedback. Can you confirm if you trimmed the planter after installation? We advertise the liner as a universal size and that it needs to be trimmed after installation. Due to the thousands of combinations of sizes we supply, we are unable to provide a ready-made sized liner.
Adie
WoodBlocX
1 year ago
Hi David!
Thank you for takign the time to leave the review. We appreciate the feedback. Can you confirm if you trimmed the planter after installation? We advertise the liner as a universal size and that it needs to be trimmed after installation. Due to the thousands of combinations of sizes we supply, we are unable to provide a ready-made sized liner.
Adie
WoodBlocX
1 year ago
Thanks for the feedback about the instructions. We are looking to change the colours to make them easier to read. We will hopefully have this issue resolved soon.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.