Deceptive, misleading company that make cancellation extremely difficult and stressful.
Avoid at all costs.
Christian Evans
The Westminster Collection
20 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Recensioni del prodotto
Christian Evans
The Westminster Collection
20 days ago
Hi, I’m sorry this has been such a frustrating experience. Cancelling a subscription should be clear and straightforward, so it’s disappointing to hear it felt difficult and stressful. That’s not the experience we want to provide.
Kind regards,
Christian
Data di acquisto: 03/04/2026
0
Condividi
MC
Mr C Coldwater
Verificato da Feefo
GBR
23 days ago
Ciò che Mr C Coldwater ha detto su The Westminster Collection:
As before, they sign you up to a subscription without making it clear that's what they're doing.
Sally
The Westminster Collection
23 days ago
Hi. I'm sorry to hear you feel this way. If you don't wish to subscribe to monthly collections just simply let us know after you have received your first delivery, and we will be happy to carry out your instructions.
If you're ordering online contact customer service to let us know or visit www.westminstercollection.com/help/my-collections once you've received your order. Thanks, Sally
Hi. We’re sorry to hear about your concerns.
We always aim to make any subscription details clear at the point of ordering, so it’s disappointing to hear this wasn’t your experience.
To reassure you, you can manage or cancel any subscriptions directly within your online account. You can also remove your card details there at any time.
If you need any help with this, please don’t hesitate to get in touch and we’ll be happy to assist. Sally
Recensioni del prodotto
Sally
The Westminster Collection
23 days ago
Hi.
Data di acquisto: 09/04/2026
0
Condividi
MD
Mr DE Dolling
Verificato da Feefo
GBR
23 days ago
Ciò che Mr DE Dolling ha detto su The Westminster Collection:
Hi . We’re really sorry to hear about your experience and understand how frustrating this must have been, especially with the issues ongoing for some time.
Thank you for bringing this to our attention. So we can get this resolved for you as quickly as possible, please email us with details of the pages you require and we’ll be more than happy to assist further.
We truly appreciate your patience and look forward to putting this right for you.
Hi. Thank you so much for your kind feedback!
We’re delighted to hear that you’re pleased with your Spitfire coin and that it’s met your expectations. It’s a truly iconic design, and we’re glad it’s found a place in your collection.
Thank you again for taking the time to share your thoughts – it’s very much appreciated.
Data di acquisto: 08/04/2026
0
Condividi
MT
Ms E Taylor
Verificato da Feefo
GBR
23 days ago
Ciò che Ms E Taylor ha detto su The Westminster Collection:
Quick delivery, good choices, good packaging
Sally
The Westminster Collection
23 days ago
Hi. Thank you for your lovely feedback!
We’re really pleased to hear you were happy with the delivery, selection, and packaging. It’s great to know everything arrived just as it should.
We appreciate you taking the time to share your experience. :) Sally
Recensioni del prodotto
Data di acquisto: 08/04/2026
0
Condividi
MR
Ms S Reading
Verificato da Feefo
GBR
23 days ago
Ciò che Ms S Reading ha detto su The Westminster Collection:
I've just left the review. I had already contacted Westminster Coin over a week ago but they have never contacted me back.
It's not worth the money I have paid and I would like it to be collected...
Leggi altre
Sally
The Westminster Collection
23 days ago
Hi. We’re sorry to hear that you’re disappointed with your purchase.
We’ve sent you an email today to help resolve this for you, as we haven’t received any previous emails from you. Please do check your inbox (and junk folder, just in case), and we’ll be happy to arrange the return and refund for you as quickly as possible.
We look forward to hearing from you soon so we can put this right. Sally
Recensioni del prodotto
Data di acquisto: 08/04/2026
0
Condividi
MV
Mrs A Valkova
Verificato da Feefo
GBR
24 days ago
Ciò che Mrs A Valkova ha detto su The Westminster Collection:
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
