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Recensioni di Wendy Wu Tours

Visualizzazione di tutte le 5,396 recensioni

Cliente fidato

11 years ago

Very helpful and friendly

Data di acquisto: 09/02/2015

Cliente fidato

11 years ago

The person who took my booking was able to answer all my questions and was…

The person who took my booking was able to answer all my questions and was very efficient.

Data di acquisto: 08/02/2015

Cliente fidato

11 years ago

I minor niggle - the deposit was mentioned as £700, but that is actually per person. I…

I minor niggle - the deposit was mentioned as £700, but that is actually per person. I have realised that I have actually paid out £1400 (fortunately not an embarassing problem financially), but...

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Wendy Wu Tours

11 years ago

Thank you for your review and we are sorry the deposit you paid was higher than you expected. It was necessary for us to charge a higher deposit than usual to secure your flights and your Personal Travel Consultant, Lisa, has reported she explained this, but we regret any misunderstanding. Please contact us if you have any further queries. Kind regards, Lorraine, Wendy Wu Tours

Data di acquisto: 04/02/2015

Cliente fidato

11 years ago

I was happy with the all the information and help making this booking.

Data di acquisto: 06/02/2015

Cliente fidato

11 years ago

Efficient friendly and thorough service. Thank you.

Data di acquisto: 07/02/2015

Cliente fidato

11 years ago

i was charged a credit card fee when I hadn't used one this was retified as…

i was charged a credit card fee when I hadn't used one this was retified as soon as they were made aware

Data di acquisto: 08/02/2015

Cliente fidato

11 years ago

Lisa at Wendy Wu was extremely helpful. However when the confirmation of the booking arrived…

Lisa at Wendy Wu was extremely helpful. However when the confirmation of the booking arrived by email I noticed that there was a supplement for tips. I wasn't aware of this and must check again. ...

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Wendy Wu Tours

11 years ago

The decision to introduce compulsory tipping on our group tours was to simplify the paying of gratuities following feedback from our customers who reported uncertainty about when, who and how much they should tip. Please accept our apologies if our tipping policy was not mentioned when you booked and feel free to contact us if you have any further queries. Kind regards, Lorraine, Wendy Wu Tours

Data di acquisto: 07/02/2015

Cliente fidato

11 years ago

The standard of guides really helped us to enjoy the trip ,our gude Tam in…

The standard of guides really helped us to enjoy the trip ,our gude Tam in Vietnam was excellent he managed a group with varying dietary needs very well as well as providing us with enough...

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Recensioni del prodotto

Data di acquisto: 24/01/2015

Cliente fidato

11 years ago

Very good and professional service

Data di acquisto: 07/02/2015

Cliente fidato

11 years ago

I dealt with a Mr Stephen Jordon who was extremely helpful and sorted out my booking…

I dealt with a Mr Stephen Jordon who was extremely helpful and sorted out my booking and answered all my queries

Data di acquisto: 07/02/2015

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Wendy Wu Tours Recensioni

Angkor to the BayAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe standard of hotels and food was very good and we managed to pack in a lot in a short space of time,giving us an excellent overview of both countries and their culture.

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