The hotel we stayed in in Phnom Penh was very poor. The room was not clean, there were cockroaches in the bathroom and the catering was mediocre.
A comment: you might consider because of the high...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback which is invaluable and has been passed onto our ground handlers for future improvements. We are delighted that overall you enjoyed the tour and we hope to have the pleasure of welcoming you on-board in the future.
Kind regards,
Lorraine, Wendy Wu Tours
Recensioni del prodotto
Data di acquisto: 22/02/2015
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Cliente fidato
11 years ago
So far on the booking front good precise information
Initially had to ring 24 hours after making booking because no details were sent. The home address was also completely incorrect!
Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are sorry if you did not receive the initial confirmation invoice we sent by email and that your address was incorrect. We trust everything is now in order but please contact us if you have any queries.
Kind regards,
Lorraine, Wendy Wu Tours
Lisa was a very helpful lady with all the facts at her fingertips. My brochure arrived the morning after my telephone call and the receipt for my deposit was on my e-mail within the hour, I am...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your feedback on the booking process. We are delighted that you are pleased with the service you received from Lisa and will ensure that she gets your comments. We look forward to hearing all about your trip on your return!
Kind regards,
Jasmin, Wendy Wu Tours
The lady I spoke to was clear speaking and answered a couple of questions I had with no problem. I never felt pressured at any point to book the holiday.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.