But tiring! While we realise that in a tour of 15 days only there was much to cram in, just a little more time on some days to recover would have been welcome. One day we had to rise at 5.00am and...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome home from your recently completed Wonders of China tour which sounds like it was jam-packed tour!
Early starts can be common but more in line with 7-8 O'clock usually, but in some cases transportation or traffic congestion may heavily impact on times.
We really are pleased you have enjoyed yourself and come away with memories that will last a long time to come.
Kind regards,
Junior
Excellent tour guide and efficient HO organisation.
Found some of the restaurant staff to be extremely poor at service skills!
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to post your review following your Pursuit of Pandas tour which you have recently returned from.
We hope you enjoyed your tour despite your disappointment at dining in separate rooms from the general public in some restaurants.
As it is very common in Chinese culture to smoke during meal times, with this in mind and for the comfort and health of our passengers, your guide will often seat you in an separate dining room within the restaurant to avoid heavy smoke during your meal. Also your guide is always on hand and will address any disappointments relating to meals you may have if bought to his/her attention.
Kind regards,
Junior
Recensioni del prodotto
Data di acquisto: 02/10/2015
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Cliente fidato
11 years ago
A very well organised tour with a brilliant national guide (Bruce).
Excellent promotional event at Castlefield Rooms in Manchester where we met previous WW holidaymakers. THEY were the best ambassadors for Wendy Wu. They couldn't speak highly enough of the quality...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome to the Wendy Wu family! Our customers provide us with the best insight into our tours and the service we offer and how we can improve.
We are delighted to hear that you have booked with us and are sure you have been given lots of tips from our previous customers who tend to travel with us on multiple occasions.
We are looking forward to leading your tour but not as much as you will be!
If you need anything or have any questions about your booking, please feel free to call or email us.
Kind regards,
Junior
Welcome home from your China Encounters tour, we are delighted to hear you have enjoyed your tour to China with us and are pleased to hear you have been recommending us to others based on your experience.
We also appreciate your feeling of wanting to spend all day at your favorite attractions which can be difficult with so much to see!
We hope to welcome you away again on a tour into more undiscovered parts of China in the not-too-distant future!
Kind regards,
Junior
The enquiry from us started with a man called Tom Cranshaw, what a polite and businesslike young man. we were subsequently passed to a collegue of Toms. All first rate.
Thanks
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your kind comments you have attributed to Tom, we have passed over your comments and put a smile on his face!
We look forward to welcoming you on your tour to China.
Kind regards,
Junior
Data di acquisto: 15/10/2015
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Cliente fidato
11 years ago
Everything went very well - tour guides were excellent.
Disappointed you were not entirely happy with the service you have received and although your baggage was on a separate flight we are confident you were reunited with it as you arrived at your hotel.
We hope you have come away with some positives from your experience in China.
Kind regards,
Junior
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.