Liz was incredibly helpful throughout all my dealings with her. The only comments i have is that initially only details of day not night flights for the return journey were given. Excellent customer...
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Data di acquisto: 20/10/2015
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Cliente fidato
10 years ago
The best holiday , Simon our national Guide was excellent,
Very good explanations of options. But i was puzzled over airline upgrades when a one way upgrade to economy premium cost more than twice the upgrade for a return journey. But I guess this is an...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for booking with us and we are delighted you have decided to travel with us on which promises to be a fascinating experience.
With regards to your upgrades, your booking agent will always look for the best flights at the time depending on availability.
Kind regards,
Junior
LIsa has been extremely helpful in answering my queries and helping me through the booking process. We have travelled with Wendy Wu before and look forward to our next holiday.
Excellent service as usual from Wendy Wu. Questions answered immediately by knowledgeable Advisor and dates and prices available very quickly.
Barbara Kucas
My suitcase was broken into during the trip, and as a result I needed to buy another one. I asked for help from the national guide and he just wasn't interested. I had to continually remind him I...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time and trouble to post your review following your tour with us.
We are sorry to hear of the disappointment your experienced with regards to your case being damaged while on tour and regret you did not receive the service you expected during the circumstances.
We will contact our China office for investigation into the circumstances surrounding your broken case and get back to you in as soon as possible.
We have also duly noted your comments relating to your disappointment with your meals.
In the meantime, please feel free to contact us for assistance if you require so.
Kind regards,
Junior
Recensioni del prodotto
Data di acquisto: 04/10/2015
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Cliente fidato
10 years ago
Efficient service, covered everything I needed
Data di acquisto: 17/10/2015
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Cliente fidato
10 years ago
Everybody worked hard to make our holiday memorable.
Thank you for taking the time to post your review of your recent Grand tour of China which sounds like was a trip to remember with levels of service from your guide which were pleasing and enhanced your tour.
We definitely hope that we can take you to China again showing you less-traveled parts of China, now that you have seen the big cities and attractions.
Kind regards,
Junior
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.