Guides mostly good. Victoria cruise service awful. Cruise director rude. Not told in advance that boat would not stop if optional excursions did not take place. Some hotels unable to understand basic...
Leggi altre
Cliente fidato
10 years ago
Appalled to find out that national guides bid to take the tour then have to make up their wage by selling optional extra tours. The tour in Xian could only happen if the majority wanted it. The majority did not want it' so tour did not happen. If the majority was for the tour would the 'no's' have had to pay for a tour they didn't want? Guide showed his displeasure that he would not be making money but we didn't know why until later. Did the guides also get a commission on the drinks in restaurants and the sales in the 'factories'?
From start to finish the service we received was first class 26 day tour and everything went very smoothly even the Chinese national holiday never bothered us next time we go on a tour we would look...
Edward, our Wendy Wu tour guide was extremely professional, informative and helpful. His attention to detail to ensure we were happy and satisfied was to be commended. He went the extra mile on the...
Leggi altre
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome home and thank you for taking the time to post your review of your recent Grand Tour of China! We are delighted to hear that you have had an amazing time!
We are pleased your guide was able to go above and beyond in the service you received from him during your tour and he was able to get you booked on a earlier flight in order to provide you with peace of mind.
It sounds as though your time was packed full of attractions and wonders and we are sure you have come back with memories that will last a long time to come!!
Kind regards,
Junior
Steve was very helpful and courteous. He gave detailed answers to all our questions and took care to research the best flight options for us. Thank you for making the booking process so simple.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for choosing to book your tour with Wendy Wu Tours, we will be delighted to lead your tour and are sure you are looking forward to your trip even more than we are!
We were pleased to hear your kind words about Steve- we will be sure to pass over your comments to him and brighten up his day.
If you have any questions regarding your up and coming tour, please feel free to contact us.
Kind regards,
Junior
No representative at Hong Kong airport where I became ill and was not allowed to fly without doctors say so.tried to call Wendy wu but no service on phone either at airport or hospital.
Excellent service as before from the company. One very minor issue already advised to Wendy Wu regarding ambiguous statements on tipping in Japan. Was sorted before departure.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.