Our guide 'Wai Wai' was excellent, very knowledgeable, professional, helpful and friendly.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your positive feedback after returning from your China Experience Solo's tour!
Our guides are extremely passionate about what they do and always aim to ensure that all of our customers have a truly remarkable experience with us. Judging by your wonderful comments we can see that this was very evident and we look forward to sharing your kind comments with Wai Wai in China!
We are ecstatic to learn that this was one of your best holidays ever – it has been our pleasure! We look forward to providing you with many more fond holidays in the near future.
Kind regards,
Shanice
Recensioni del prodotto
Data di acquisto: 23/11/2015
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Cliente fidato
10 years ago
Our excellent national guide ensured all went smoothly and we had a fantastic time!
Looked after every inch of the way. Nick our main guide was especially helpful. The local guides had good English and were very informative. Travel arrangements were well organised and we had enough...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you very much for sharing your travel experience with us! What a fantastic review. We are very thankful that you had such an amazing experience, particularly with your national ****** Nick and on the Li River part of your tour!
We hope the memories of this unforgettable destination will stay with you for many years to come! Wendy Wu look forward to welcoming you back in the near future.
Kind regards,
Shanice
The guides were very good, an excellent service from Wendy Wu all round.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome home and thank you for your feedback. It has pleased us greatly to hear that the service we provided you with exceeded expectations.
We also appreciate your comments made in regards to particular aspects of your tour, however we are elated that overall you had a fantastic time with us.
We all look forward to welcoming you back in the future.
Kind regards,
Shanice
Thank you for joining us on one of our tours to China.
We appreciate your fantastic feedback and praise. Particularly your guide Ruby will be delighted to see that she was able to add value to your Magnificent China tour. It is not uncommon to hear that our groups gel well - we are very happy that this was the case for your group of 21 too!
We would also like to thank you for your additional comments made.
Kind regards,
Shanice
The organisation was excellent. Both of the national guides (Ra in Cambodia and Kim in Vietnam) were very good, particularly Kim who was outstanding because of his knowledge of the history of the...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome back from your Angkor to the Bay tour with Wendy Wu! We can see that you have had a fantastic trip with us - thank you for taking the time to share your highlights.
We forwarded your kind comments over to your guides who are delighted to hear that you enjoyed your time in Vietnam and Cambodia and the service they provided you with.
Many of our tours visiting Vietnam and Cambodia incorporate these two beautiful regions, yet still offering varying itineraries for our customers to enjoy. We hope to welcome you back with us in the near future.
Kind regards,
Shanice
Recensioni del prodotto
Data di acquisto: 22/11/2015
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Cliente fidato
10 years ago
Call centre guys were OK. Efficient but in some instances a surley phone manner.
Recensioni del prodotto
Data di acquisto: 22/11/2015
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Cliente fidato
10 years ago
Everywhere we went the staff were very pleasant and helpful.
All tour guides were punctual and knowledgeable, although they were good at explaining things in English, some had a better understanding of English than others. The guides knew the short cuts...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
We are constantly striving to satisfy our customers' needs so thank you for your feedback.
We are pleased to hear that you found our guides punctual and knowledgeable and that you were impressed with the overall itinerary on your private tour with us.
Thanks for your additional comments. In our tour dossier's that we send to our customers prior to departure, the aim of this is to show you the physical activities involved in sightseeing and travelling during the tour. We recommend that all passengers read this document to ensure the itinerary is suitable for their interests and physical capabilities. We are sincerely apologetic if you feel as if some of the walking was too strenuous.
We hope you enjoyed your time on the Yangtze River. The ship on your cruise has been rated as 5* by the Chinese authorities, however we regret if it did not meet your expectations.
Thank you for choosing Wendy Wu - we hope to welcome you back on tour with us again!
Kind regards,
Shanice
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.