First time booking with Wendy Wu. The travel consultant gave me confident responses to my many questions. She also patiently researched flight options when we seemed to have a number of choices and...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Great feedback following the booking of your tour and we are delighted we have managed to get your requirements spot on. we will be sure to pass over your comments to Arti - who booked your tour and looked at the options for you.
We look forward to welcoming you away with us.
Kind regards,
Junior
Thank you for your feedback about Lisa and we will be sure to let her know you were pleased with her service.
We trust you are looking forward to your trip and look forward to welcoming you away with us.
Kind regards,
Junior
Data di acquisto: 24/01/2016
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Cliente fidato
10 years ago
Extremely helpful and willing to answer all questions
The assistant, Arti, was very helpful and attentive.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your feedback regarding your sales consultant Arti - we will be sure to let her know you was happy with the service you received.
Kind regards,
Junior
Liz the consultant was very efficient, friendly and knowledgeable.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for taking the time to send us your feedback following your booking with us.
We will be sure to pass your comments over to Liz- who will be pleased she could help.
Kind regards,
Junior
Data di acquisto: 28/01/2016
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Cliente fidato
10 years ago
Good telephone manner on telephoning . Pleasant and efficient
We have only just booked which was very straight forward, but I have a gripe as we have been charged £99 extra each for the free upgrade, I have pointed out to them that no where in the terms and...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
The business class seats we have secured on your behalf are unavailable in the class that allows us to offer them for free on the dates you are travelling. Regrettably, it was therefore necessary for us to charge you a supplement. If you would like to discuss availability of business class seats on alternative dates please contact us as soon as possible on 0800 9888 210 and we will be happy to consider changing the date of your tour.
Kind regards,
Lorraine
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.