Excellent info packs sent out after booking, and the whole service prior to the trip was first class. Guides are very high quality and both added a huge amount to the trip
Recensioni del prodotto
Data di acquisto: 01/02/2016
0
Condividi
Cliente fidato
10 years ago
Very good service
Data di acquisto: 13/02/2016
0
Condividi
Cliente fidato
10 years ago
Answered my questions and found out info re flight options for me.
Your representitive Liz provided excellent advise and feedback in regard our enquiries regardong your tours in China. We are now booked to travel in October,'16.
Data di acquisto: 13/02/2016
0
Condividi
Cliente fidato
10 years ago
Efficient, courteous service for the booking and prompt despatch of the documentation
Appalling service during the booking process which still isn't completed. I am on the verge of cancelling our trip
Wendy Wu Tours
Wendy Wu Tours
10 years ago
We are sorry for the delay confirming one of your domestic flights for your tailor made tour. As we have advised you, this is due to this week being a public holiday in Vietnam for their new year celebrations and we will be in touch early next week once we have received confirmation that the flight has been booked. If you have any queries in the meantime, please feel free to give us a call.
Kind regards,
Lorraine
Data di acquisto: 06/02/2016
0
Condividi
Cliente fidato
10 years ago
Very helpful advice and speedy turn around of plans.
Really helpful , excellent range of tours and very reasonable prices.
Cliente fidato
10 years ago
This is possibly the worst booking experience I have ever had. Not being given important information re flights until after you have booked, not being provided with all the facts and over charged. Had sleepless nights over this. Would have cancelled all together if I didnt loose £750 deposit. Terrible booking system.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
We apologise for any disappointment with the service you received when you booked your holiday. We trust you have received the full reply that we have sent you by email and please feel free to get in touch if you have any further queries.
Kind regards,
Lorraine
the service was excellent throughout except on the backwater trip. We felt obliged to purchase some fish for dinner which we didn't particularly want and the room was just ok: bedding yellowed and...
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.