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Recensioni di Wendy Wu Tours

Visualizzazione di tutte le 5,421 recensioni

Cliente fidato

10 years ago

Booking was very efficient

Data di acquisto: 23/02/2016

Cliente fidato

10 years ago

The person with whom I spoke was helpful and informative.

Data di acquisto: 22/02/2016

Cliente fidato

10 years ago

We are still awaiting the promised email confirmation that we should have received yesterday for…

We are still awaiting the promised email confirmation that we should have received yesterday for the holiday we have booked. We would have rated it excellent if we had received the email. We will...

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Wendy Wu Tours

10 years ago

Thank you for your email and apologies for the delay as we have some technical difficulties. Your confirmation will be with you as soon as this has been resolved. If you have any further queries, please feel free to contact our Freephone and we will be glad to help on - 0800 630 0888 Kind regards, Junior

Data di acquisto: 22/02/2016

Cliente fidato

10 years ago

George, your guide, is fantastic, worked incredibly hard and was always upbeat. He gets an…

George, your guide, is fantastic, worked incredibly hard and was always upbeat. He gets an "excellent" and a full set of stars. Your local guides in Harbin and Shanghai were also very good. There...

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Wendy Wu Tours

10 years ago

Thank you for your feedback and we are sorry to hear of your disappointment with some aspects of the tour. The Chinese government cancelled New Year celebrations in Shanghai and sadly, we were unaware of this prior to your departure. Your comments have been passed onto our office in China and we will send you a full reply by email. Thank you for your kind words of appreciation about George and we are delighted enjoyed seeing the spectacular ice sculptures in Harbin. Kind regards, Lorraine

Recensioni del prodotto

Data di acquisto: 09/02/2016

Cliente fidato

10 years ago

Liz, was very helpful, replied to all my email questions very quickly. Would definitely recommend.

Data di acquisto: 22/02/2016

Cliente fidato

10 years ago

vishall was brill

Recensioni del prodotto

Data di acquisto: 08/02/2016

Cliente fidato

10 years ago

very helpful

Data di acquisto: 20/02/2016

Cliente fidato

10 years ago

Hassle free.

Data di acquisto: 20/02/2016

Cliente fidato

10 years ago

The telephone follow-up on the initial enquiry was quick (within half an hour) and the…

The telephone follow-up on the initial enquiry was quick (within half an hour) and the "rep" was able to answer all my queries including his experiences for part of my tour.

Wendy Wu Tours

10 years ago

Thank you for taking the time to post your feedback following your booking with us and we are delighted you are joining us on tour! We were further pleased your booking agent Steve was able to provide you with all your required arrangements. We will be sure to pass your comments over to Steve who will be delighted with your comments. Kind regards, Junior

Data di acquisto: 19/02/2016

Cliente fidato

10 years ago

Art was good - Although documentation was of a standard nature and referred to a…

Art was good - Although documentation was of a standard nature and referred to a paragraph on Tipping which didn't exist

Wendy Wu Tours

10 years ago

Thank you for booking your trip to Japan with us and we are sure you will have a delightful time on tour with us. Please be advised that the tipping whilst in Japan will be at your discretion. if you have any queries please feel free to contact us on our freephone number - 0800 630 0888 Kind regards, Junior

Data di acquisto: 21/02/2016

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