Surprised but very pleased to have a personal tour guide for the two of us. He was able to show us and inform us about the area in far more detail than we could ever has managed on our own.
Having all meals in a hotel setting was disappointing. Whilst we recognise that you have to cater for a variety of food likes and requirements one hotel breakfast is much like another. Lunches and...
Twice I was told that somebody would phone back but did,t. Even the young lady who did, took at least two hours to do so.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
We are sorry that you were not contacted within the time frame agreed when you called. As our Reservation staff are call based, at busy times, we receive a high volume of calls making it difficult to return calls within the agreed times.
Please rest assured that we aim to return calls as soon as possible in all instances and are pleased we managed to get your tour arranged for you.
Please rest assured of our best attention at all times.
Kind regards,
Junior
Data di acquisto: 29/03/2016
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Cliente fidato
10 years ago
They replied to my query very promptly and I was happy to make a booking.
Thank you for your taking the time to post your feedback following your tour to India.
We were very disappointed to hear your tour did not meet all of your expectations and regret you were not able to see more animals during your visit. this is the first time we have had this bought to our attention and would love if you are able to provide us with more feedback.
Various Plantations have procedures and facilities that differ in interest from passenger to passenger but, we understand you felt this was not a good use of your time.
We will welcome your additional comments as we rely on your feedback to continuously improve our tours and request you send them to our customer relations department on Customer@wendywutours.co.uk
We look forward to receiving your comments.
Kind regards,
Junior
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.