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WCF Chandlers Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/wcf-chandlers | Feefo

Visualizzazione di tutte le 6,523 recensioni

Cliente fidato

Verificato da Feefo

13 days ago

exactly what I need.

Always been happy with their service and the drivers are helpful and cheerful. I have two tanks and usually need the delivery split between them, it's never been a problem for the drivers and it's...

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Hannah

WCF Chandlers

12 days ago

Thank you for your lovely feedback and continued custom, We strive to offer an excellent customer experience and are pleased your experience with us was positive. I will ensure your kind comments are passed on to the sales & transport team. Thank you again from the Customer Services team.

Mr B Price

Verificato da Feefo

13 days ago

Ciò che Mr B Price ha detto su WCF Chandlers:

Reliable supplier and excellent service

Delivery pre-notified by text on the day before it was due. Arrived on the day. Polite and efficient service from the Driver. Good, competitive price in these challenging times. Highly recommended.

Hannah

WCF Chandlers

13 days ago

Thank you for your lovely feedback Mr Price. We strive to offer an excellent customer experience and are pleased your experience with us was positive. I will ensure your kind comments are passed on to the sales & transport team. Thank you again from the Customer Services team.

Mr B Price

13 days ago

Hello Hannah: could I please feed in one suggestion, that might be helpful for customers like us who have to be at home when oil is delivered - in order to give access? The txt message we get just gives an all- day slot. But surely your vehicles nowadays have trackers, and scheduling gives the order of delivery. So: like many Courier companies , could you not improve by giving maybe an updating 2-3 hour delivery window? That would mean we don’t have to be around from 8:00am and write off an entire day. The software certainly exists and it would remain secure if it was available for customers on the route only.

Cliente fidato

Verificato da Feefo

13 days ago

Very pleased to receive the oil within 4 days of ordering. Helpful and friendly person when I rang to place our order.

Hannah

WCF Chandlers

13 days ago

Thank you for your feedback Mr Stainton, We strive to offer an excellent customer experience and are pleased your experience with us was positive. I will ensure your kind comments are passed on to the sales team. Thank you again from the Customer Services team.

Cliente fidato

Verificato da Feefo

13 days ago

Customer Satisfaction

Very efficient and thete when we needed them

Hannah

WCF Chandlers

13 days ago

Thank you for taking the time to leave a review Mrs Roberts. We strive to offer an excellent customer experience and are pleased you received 5 star service. We hope the fuel serves you well and we look forward to hearing from you again soon. Thank you again from the Customer Services team.

Cliente fidato

Verificato da Feefo

13 days ago

very good.

all good , form making the order to delivery. can you ask the driver please not to lean his ladder against my willow panels , they are breaking.

Hannah

WCF Chandlers

13 days ago

Thank you for your feedback, We strive to offer an excellent customer experience and are pleased your experience with us was positive. I have now updated your delivery instructions for future deliveries. Thank you again from the Customer Services team.

Cliente fidato

Verificato da Feefo

14 days ago

Smoothly done

Efficient and well managed

Hannah

WCF Chandlers

13 days ago

Thank you for your feedback Mr Boddey, We strive to offer the best customer experience possible and feedback is imperative to us achieving our goal. We’re sorry to hear that we didn’t achieve 5 star service this time, we’d really like to hear how we can improve. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk Thank you again from the Customer Services team.

Mr Richard Bennett

Verificato da Feefo

14 days ago

Ciò che Mr Richard Bennett ha detto su WCF Chandlers:

Very friendly and efficient

Hannah

WCF Chandlers

13 days ago

Thank you for your review Mr Bennett, We strive to offer the best customer experience possible and feedback is imperative to us achieving our goal. We’re sorry to hear that we didn’t achieve 5 star service this time, we’d really like to hear how we can improve. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk Thank you again from the Customer Services team.

Mr Charles Polito

Verificato da Feefo

14 days ago

Ciò che Mr Charles Polito ha detto su WCF Chandlers:

Good prices and reliable. Nice people.

Hannah

WCF Chandlers

13 days ago

Thank you for your feedback Mr Polito, We strive to offer an excellent customer experience and are pleased your experience with us was positive. I will ensure your kind comments are passed on to the sales team. Thank you again from the Customer Services team.

Cliente fidato

Verificato da Feefo

14 days ago

Always helpful and deliver on time. I have been using. CHandlers for about 25 years and only once had a problem. O complaints

Hannah

WCF Chandlers

13 days ago

Thank you for taking the time to leave a review Mrs Baseley, Thank you so much for your custom and loyalty.We hope the fuel serves you well and we look forward to hearing from you again soon. Thank you again from the Customer Services team.

Mr Michael Rowland

Verificato da Feefo

GBR

14 days ago

Ciò che Mr Michael Rowland ha detto su WCF Chandlers:

Good company to deal with.

Kept informed of my delivery. It came on time, on the day stated. Pleasant people to talk to when placing my order. Would recommend Chandlers to anyone.

Hannah

WCF Chandlers

13 days ago

Thank you so much for the kind feedback Mr Rowland. I will ensure this is passed onto our management team. We hope the fuel serves you well and we look forward to hearing from you again soon. Thank you again from the Customer Services team.

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