Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

WarmeHaus Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su WarmeHaus:

Quick delivery

Recensioni del prodotto

Data di acquisto: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Ciò che Trusted Customer ha detto su WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

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Recensioni del prodotto

Data di acquisto: 05/02/2019

1

Cliente fidato

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Cliente fidato

7 years ago

Thank you for your acknowledgement.

Recensioni del prodotto

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data di acquisto: 29/01/2019

0

Cliente fidato

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

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Data di acquisto: 04/01/2019

1

Cliente fidato

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data di acquisto: 27/12/2018

0

TC

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Recensioni del prodotto

Data di acquisto: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Ciò che Trusted Customer ha detto su WarmeHaus:

Great Product, great price

Data di acquisto: 20/12/2018

0

TC

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su WarmeHaus:

Good info

Recommended

Recensioni del prodotto

Data di acquisto: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Ciò che Trusted Customer ha detto su WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

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Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Recensioni del prodotto

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Data di acquisto: 10/12/2018

0

TC

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su WarmeHaus:

Excellent service

Superb quick service

Recensioni del prodotto

Data di acquisto: 10/12/2018

0

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