We're sorry to hear you were less than satisfied with the rates on your recent transaction.
We pride ourselves on offeringcompetitiverates and fees to our customers, and believe we can deliversavings over fees charged by other banks for similar transactions. Do expect a call from your account manager to discuss what occurred and how we might make it up to you.
-- Team Wallex
Data di acquisto: 02/11/2020
0
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SK
skchew
Verificato da Feefo
6 years ago
Ciò che skchew ha detto su Wallex:
Jaycee was super efficient in his dealing to get me the best rate he can. He understood my requirement very well and monitored the rates closely for me. The whole process was painless for me.
Fast and hassle-free. Fees and exchange rates are comparable to online competitors. However, if i want a transfer done fast, I use Wallex. Versus competitors, Wallex also has better global coverage,...
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Recensioni del prodotto
Data di acquisto: 12/08/2020
0
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TK
Tom K
Verificato da Feefo
6 years ago
Ciò che Tom K ha detto su Wallex:
Fast, hassle free service with very reasonable and transparent fees. Amazing support that can actually answer questions that go beyond FAQ and support scripts. Couldn't ask for more!
Recensioni del prodotto
Data di acquisto: 13/08/2020
0
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CG
Chee Kiong Kelvin Goh
Verificato da Feefo
6 years ago
Ciò che Chee Kiong Kelvin Goh ha detto su Wallex:
many thanks to the team. service wise is very good.
They can be a tad slow in processing the transfer (by a matter of days). But in all other respects I find the service and value most excellent.
Recensioni del prodotto
Data di acquisto: 31/07/2020
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Cliente fidato
Verificato da Feefo
6 years ago
一次汇款只有4800新币，我觉得太少 最好改到1万新币比较合适
Vidhi Shah
Wallex
6 years ago
感谢您抽空给我司提供最宝贵的建议。很高兴地通知您，我们将于近期上调单笔交易限额，以便能给您带来更好的体验。衷心期待您继续关注和使用我们的产品。
Thank you for your feedback and suggested improvements.We are happy to inform you that we will be implementing a revision to our transactional limit in the near future. We hope that this will enhance your user experience. We look forward to your continued support.
Recensioni del prodotto
Vidhi Shah
Wallex
6 years ago
感谢您抽空给我司提供最宝贵的建议。很高兴地通知您，我们将于近期上调单笔交易限额，以便能给您带来更好的体验。衷心期待您继续关注和使用我们的产品。
Thank you for your feedback and suggested improvements.We are happy to inform you that we will be implementing a revision to our transactional limit in the near future. We hope that this will enhance your user experience. We look forward to your continued support.
Safety and assurance on the money being remitted. Speed of remittance (i.e. from money sent to receiving by the other party) could be improved/faster, like back when I first used it in Dec 2019...
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
