Your operatives were superb Anthony worked out the itinerary even allowing for last minute changes. A lovely relaxibg hitch free holiday. All requests at the hotels were met we have no hesitation in...
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Recensioni del prodotto
Data di acquisto: 29/12/2014
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Cliente fidato
Verificato da Feefo
11 years ago
Communication before was great and everything was included as promised. Great price.
I had asked for rooms with three beds in in each location and reconfirmed this about a week before we left and asked that this be checked with the hotels. This had not been done. I managed to get a...
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Viva Holidays
Viva Holidays
11 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
We had a fab time all went to plan hotel Andels clean comfortable and roomy. The excursions included we good fun too. Hotel location convenient for metro into the city. Great holiday thank you....
More information on getting to and from locations/hotels could have been included. We also waited for more than the advertised 10 days to receive the confirmation email.
Very impressed with their customer service; prompt handling of calls and all queries dealt with, with 100% satisfaction. My only complain is that the included gondola ride was a group ride, so did...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
