The initial booking was fine, but I had to contact Viva 4 weeks before our holiday as I had not received the information required for our boarding passes. I was told that an email should have been...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Michelle can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Recensioni del prodotto
Data di acquisto: 13/10/2018
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Cliente fidato
Verificato da Feefo
7 years ago
Patricia Crawford did all the booking --- to me it seemed to be well organised ---
I flew from Manchester with Sheila Boocock. We had no problems with the flight apart from it being late. We had...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback. We will have customer service looking into your refund.
Data di acquisto: 07/10/2018
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Cliente fidato
Verificato da Feefo
7 years ago
We brought this holiday and really enjoyed the time away. There were a few little things that was not that happy with one being one of the hotels we were booked into was awful it was a dry hotel...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback.
Data di acquisto: 01/10/2018
0
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Cliente fidato
Verificato da Feefo
7 years ago
..
Recensioni del prodotto
Data di acquisto: 04/10/2018
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TC
Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
From start to finish everything ran smoothly.which made the holiday enjoyable.
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Yes would use again very helpful staff would recommend to friends
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Recensioni del prodotto
Data di acquisto: 08/10/2018
0
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TC
Trusted Customer
Verificato da Feefo
Kent
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
Flight with Norwegian to JFK was very good. Hotels were excellent as was the Amtrak train from New York to Niagara.
Transfer from Niagara to Toronto didn't turn up! We couldn't contact company. The...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Data di acquisto: 20/09/2018
0
Condividi
TC
Trusted Customer
Verificato da Feefo
7 years ago
Ciò che Trusted Customer ha detto su Viva Holidays:
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
