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Victoria Falls Guide Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/victoria-falls-guide | Feefo

Visualizzazione di tutte le 128 recensioni

Trusted Customer

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

un ottimo supporto

Il sito online è pieno di informazioni e consigli molto utili. Tutti i tour prenotati sono risultati puntuali e come da programma tranne il pranzo al Look out cafè: il locale è bruciato circa 7 mesi...

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Boo Peel

Victoria Falls Guide

6 years ago

Hi Bruno Thank you for the review and pleased that you found the site helpful and that all the tours were as scheduled. Regarding the Lunch at the Look Out Cafe - I do apologise as you say the Look Out was unfortunately completely burnt in a fire in December. The operators are rebuilding and it was meant to be opened on the 1st July - but due to unforeseen circumstances is now due to open on the 1st Dec. The Ilala Lodge Restaurant where the lunch is now been accommodated on the Vic Falls Classic tour is one of the top restaurants in Vic Falls and has a view of the spray - to be honest the best substitute that could be offered. However we do of course apologies that you felt cheated and disappointed, we have amended the information on our site on this tour to Ilala Lodge to ensure that all clients are now aware of this change until the Look Out is open again. Kind Regards Boo Peel

Trusted Customer

6 years ago

è vero: il ristorante sostitutivo è sicuramente uno dei migliori in città, ma appunto è in città e non ha la vista sulle cascate. Accetto e ringrazio per le scuse, e confermo l'utilità e la serietà di questo sito.

Recensioni del prodotto

Data di acquisto: 29/07/2019

Trusted Customer

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

We were picked up in time for every single trip we booked. Great.

Stacey

Victoria Falls Guide

6 years ago

Hi Cristian, Thank you for a wonderful review - I am pleased everything ran smoothly and hope you are all home safe! Kind Regards Stacey

Data di acquisto: 26/08/2019

Cliente fidato

6 years ago

Excellent. Highly recommended.

Everything was quickly and professionally organised. It all worked perfectly.

Stacey

Victoria Falls Guide

6 years ago

Thank you for a fantastic review - pleased you are home safely and I hope you enjoyed Nguni and the activities that you and your family chose. I look forward to assisting you again in the future if you return. Best Regards Stacey

Data di acquisto: 08/08/2019

Cliente fidato

6 years ago

Transfer from Vic falls to Kasane

We were picked up on time and border crossing from Simbabwe to Botswana worked well. Had a good drive.

Kelly Coventry

Victoria Falls Guide

6 years ago

Thank you for your review. We are delighted your transfers went to according to plan and you had a good drive, we look forward to assisting you again in future. Kelly

Data di acquisto: 24/08/2019

Trusted Customer

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

Honest, Fast, and Knowledgeable

Kelly did an incredible job booking, organizing, and recommending activities for me. She really made my trip awesome

Kelly Coventry

Victoria Falls Guide

6 years ago

Thank you for your wonderful review. We're delighted to hear you were happy with our service and that I could help put together the best trip according to your needs. We look forward to assisting you again in the future :) Kelly

Data di acquisto: 24/08/2019

Trusted Customer

London

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

Best time ever!

Victoria falls guide answered my last minute enquiry very promptly. They informed me about the best activities and created an itinerary that best suited my needs and interests. They booked tours for...

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Boo Peel

Victoria Falls Guide

6 years ago

Hi Jackie Thank you for the review - it was a pleasure assisting you and pleased that you enjoyed the bunjee jump and Devil"s pool. Well done:-) Look forward to working with you again when you next decide to visit. Kind Regards Boo Peel

Data di acquisto: 13/08/2019

Trusted Customer

Athens, Greece

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

A very helpful service.

Very well organized, knowledgeable about Victoria Falls. It was helpful to be able to have all the different acrtivities I wanted to do under one invoice, instead of having to deal with each operator...

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Kelly Coventry

Victoria Falls Guide

6 years ago

Hi Olga Thank you for your wonderful review. We are so pleased we could help organize your time in Victoria Falls to your satisfaction and look forward to assisting you again in the future. Take Care, Kelly.

Data di acquisto: 17/08/2019

Trusted Customer

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

Fantastic will do it again

The guides were very profesional and well trained.Also very well informed and gave us lots of info on our trips.very friendly as well and proud of their jobs.

Kelly Coventry

Victoria Falls Guide

6 years ago

Hi Lynette Thank you for your wonderful review. We are delighted that you are happy with our services. I have passed your comments on to our team and we look forward to assisting you again in the future. Take Care, Kelly

Data di acquisto: 17/08/2019

Trusted Customer

Clarkston WA USA

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

Thanks for everything!!

Kelly was great. Fast response to questions or concerns. Everything was set up for me. All I had to do was wait for my rides to show up and take me on my adventures. I really hope I have the...

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Kelly Coventry

Victoria Falls Guide

6 years ago

Hi Lesley Thank you so much for your wonderful review. We are delighted that you had an amazing time in Victoria Falls and are always happy to help plan unforgettable adventure for our clients. We look forward to assisting you again in the future. Take Care, Kelly.

Data di acquisto: 21/08/2019

Trusted Customer

6 years ago

Ciò che Trusted Customer ha detto su Victoria Falls Guide:

Excellent service for Victorial Falls reservations

It was a pleasure working with both Kelly and Boo. Very quick responses to my queries and all reservations according to my requests. I let them know that our arrival was delayed by 24 hours and they...

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Kelly Coventry

Victoria Falls Guide

6 years ago

Hi Terry Thank you so much for your wonderful review. We are delighted that you were pleased with our service and were happy to help adjusting your itinerary to your needs. We look forward to assisting you in the future. Take Care, Kelly.

Data di acquisto: 08/05/2019

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Victoria Falls Guide Recensioni

Accommodation and ActivitiesAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottovendono il pranzo al lookout cafe per poi spostati in un comune ristorante in città, visto che il lookout è bruciato oltre 7 mesi fa e non sarà più ricostruito.

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