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Victoria Falls Guide Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/victoria-falls-guide | Feefo

Visualizzazione di tutte le 128 recensioni

Marion

Australia

5 years ago

Data di acquisto: 24/01/2020

Ciò che Marion ha detto su Victoria Falls Guide:

Everything was well organised and went to plan . Staff were very helpful .

Excellent communication and planning .

Stacey

Victoria Falls Guide

5 years ago

Hi Marion, Thank you for taking the time to send through a great review, it was a pleasure working with you on your holiday and i hope you thoroughly enjoyed your stay at Victoria Falls Hotel as well as the cruise:) All the best for the year ahead. Kind Regards Stacey

Recensioni del prodotto

Judy

5 years ago

Data di acquisto: 26/01/2020

Ciò che Judy ha detto su Victoria Falls Guide:

Booking online went smoothly. It is hard to know booking a place you aren't familiar with. It was a big relief that everything went according to plan. We loved the African Safari Lodge,

Stacey

Victoria Falls Guide

5 years ago

Hi Judy, Thank you for taking the time to send through a review. Indeed it can be daunting booking somewhere you are not familiar with but the Victoria Falls Safari Lodge was a fantastic choice and i am so pleased you enjoyed it and i hope you enjoyed the Falls and some other activities in the area. Best Regards Stacey

Mark

5 years ago

Data di acquisto: 20/01/2020

Ciò che Mark ha detto su Victoria Falls Guide:

Wonderful / Special / Exclusive

Attention to detail was excellent, the STAFF where wonderful, very helpful and couldn’t do enough for you. Was lovely and private, feeling very exclusive. Without doubt would recommend to Friends -...

Stacey

Victoria Falls Guide

5 years ago

Hi Mark, Thank you for taking the time to review your experience. I am so pleased to hear that you enjoyed the Sunset and Dinner Cruise, it really is a lovely way to spend the evening and i hope your Mom enjoyed her birthday celebration. Kind Regards Stacey

Recensioni del prodotto

Andrew

Sydney

5 years ago

Data di acquisto: 29/12/2019

Ciò che Andrew ha detto su Victoria Falls Guide:

Must-use service for Victoria Falls

Extremely knowledgeable, responsive, informative and professional. Great recommendations and well-executed.

Kelly

Victoria Falls Guide

5 years ago

Hi Andrew Thank you so much for your wonderful feedback. You were an absolute a pleasure to work with, I hope we can assist you again in the future. Take Care, Kelly

Cliente fidato

5 years ago

Data di acquisto: 14/12/2019

Everything on trip went well except rhino walk was sold out

Boo Peel

Victoria Falls Guide

5 years ago

Hi Thank you for the review and pleased that you enjoyed the trip. Sorry for the disappointment that the rhino walk was sold out - it is for this reason that we do encourage our clients to book early to avoid any disappointments. Kind Regards Stacey

Cliente fidato

5 years ago

I do not care for your response. Stacey told me that the Rhino walk can be booked when I arrived at Victoria Falls as they wait for groups of people and then go ahead and proceed. I wanted to book it early with Stacey (check my correspondence with her). Fortunately, Thelma from the Batonka Lodge arranged for a tour in Stanley Livingstone Park where they have the black rhino. I am grateful to Thelma at Batonka Lodge rather than Stacey!!

Recensioni del prodotto

Dayna

Colorado USA

5 years ago

Data di acquisto: 13/01/2020

Ciò che Dayna ha detto su Victoria Falls Guide:

Victoria Falls Guide

I would encourage everyone to arrange all their activities in Victoria Falls through Victoria Falls Guide. I gave them some ideas of what we wanted to do there and they arranged the activities...

Stacey

Victoria Falls Guide

5 years ago

Hi Dayna, Thank you for such a kind review, it was only a pleasure working with you and i am very pleased that you enjoyed all of your activities however sorry that your departure flight was brought forward cutting your Hwange Trip a little short! All the best for the year ahead. Kind Regards Stacey

Roman

5 years ago

Data di acquisto: 13/01/2020

Ciò che Roman ha detto su Victoria Falls Guide:

Быстро и конструктивно

Общался с менеджером Kelly. Отвечала очень быстро и по существу (что для Африки нечастое явление), предлагала свои варианты, если мои не подходили.

Kelly

Victoria Falls Guide

5 years ago

Привет РоманБольшое вам спасибо за ваш прекрасный возврат. Мне очень понравилось помогать вам с вашими заказами, и я надеюсь, что мы сможем снова работать вместе в будущем.Береги себя Келли

Stephen

Australia

5 years ago

Data di acquisto: 13/01/2020

Ciò che Stephen ha detto su Victoria Falls Guide:

Friendly and helpful service

Vic Falls guide provided a very useful, efficient and helpful service. They were always available and willing with advice, suggestions and practical bookings. I will definitely use them again

Stacey

Victoria Falls Guide

5 years ago

Hi Stephen, Thank you for taking the time to send through such a nice review, it was only a pleasure working with you and your group and i hope you enjoyed all the activities. All the best Stacey

Recensioni del prodotto

Liz

5 years ago

Data di acquisto: 06/01/2020

Ciò che Liz ha detto su Victoria Falls Guide:

Very relaxing trip down the Zambezi and saw a few hippos and crocs. Lovely comfortable boat, great refreshments and friendly staff. Would definitely recommend.

Kelly

Victoria Falls Guide

5 years ago

Hi Liz Thank you so much for your lovely feedback! We are so please you enjoyed your Sunset Cruise : ) You were a delight to work with, I hope we can assist your again in the Future! Kind Regards Kelly

Recensioni del prodotto

Adelasia

5 years ago

Data di acquisto: 06/01/2020

Ciò che Adelasia ha detto su Victoria Falls Guide:

Quality guarantee

Detailed information provided and exceptional services booked

Kelly

Victoria Falls Guide

5 years ago

Hi Adelasia Thank you so much for your wonderful feedback. You were a pleasure to work with, i hope we can assist you again in the future. Kind Regards Kelly

Recensioni del prodotto

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Informazioni su Victoria Falls Guide

Victoria Falls Guide is a family owned and run travel agency based in Victoria Falls, Zimbabwe. With local, in-depth knowledge of Zimbabwe, Botswana and Zambia, we are able to expertly create personalised holidays of a lifetime to this region. We pride ourselves on our attention to detail, our excellent one-on-one customer service and our desire to go above and beyond. From arranging a few activities in Victoria Falls, through to twenty one day safaris throughout the region, we will ensure that you have an unforgettable holiday to this magnificent corner of Africa.

+263 83 2846213

610 Ngugwuma Crescent, Victoria Falls, Matabeleland North, 00, Zimbabwe

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