Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Viator Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/viator | Feefo

Visualizzazione di tutte le 39,938 recensioni

Connie Carr

NANAIMO

4 hours ago

Data di acquisto: 12/06/2025

Ciò che Connie Carr ha detto su Viator:

None Better

I m o s impressed with the service provided by viators representatives. I only had one major issue in the past and was compensated accordingly. Is great company to be affilated with.

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Cliente fidato

4 hours ago

Data di acquisto: 12/06/2025

Efficiency 👍🏼

They were very prompt and efficient. The very next day they already sent an email as regards to pick up time for the trip which is much later! I thought that was good . Confirmation email came in...

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Marsha Fralick

San Diego

9 hours ago

Data di acquisto: 12/06/2025

Ciò che Marsha Fralick ha detto su Viator:

San Diego Marsha

I have used Viator for many years and have always been happy with the events I have scheduled with them.

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Justine

11 hours ago

Data di acquisto: 09/06/2025

Ciò che Justine ha detto su Viator:

I asked an agent to confirm your parking at our meet up spot. She never called me back, nor did she email me with guaranteed parking, but again, there may be parking across the street for customer...

Viator Customer Relations

Viator

10 hours ago

Hi, Thank you for your feedback. At Viator, we take customer concerns seriously and continuously work with our suppliers to enhance the quality of our services. Each supplier's performance is regularly reviewed to ensure we maintain the highest standards of customer satisfaction. We regret that your experience did not meet expectations and appreciate the opportunity to improve. If there’s anything further we can do, please don’t hesitate to reach out. Kindest Regards Dane

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Stephen Lawrence

Santiago, Spain

10 hours ago

Data di acquisto: 12/06/2025

Ciò che Stephen Lawrence ha detto su Viator:

I was scheduled for a Santiago Walking tour in English at 10:00 AM on Friday June 13th. My party of two arrived at the designated spot at 9:45 and waited to 10:25 and never found our tour guide. We...

Viator Customer Relations

Viator

9 hours ago

Hi, We’re sorry to hear about your experience. We have reviewed your booking and have sent you an email with further details. Our goal is to resolve this for you as quickly as possible, and we sincerely apologize for any inconvenience caused. Kind Regards, David

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Cliente fidato

11 hours ago

Data di acquisto: 12/06/2025

Excellent

Excellent. Efficient, patience and good command of the product.

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Suzanne

Fort Myers

13 hours ago

Data di acquisto: 12/06/2025

Ciò che Suzanne ha detto su Viator:

Great Variety, Fantastic Service

We booked several excursions and transfers through Viator for a two and a half week European vacation in May-June 2025, and we were extremely happy with all but one transfer. Our first scheduled...

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Cliente fidato

13 hours ago

Data di acquisto: 12/06/2025

Easy, Easy, Easy

Easy to find the activities I'm looking for. Easy to find new things to do. Easy to book.

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Cliente fidato

14 hours ago

Data di acquisto: 12/06/2025

Easy Booking

Every trip/outing with Viator has been great experience. The trips in Ireland and Scotland were terrific. Look forward to future bookings and sightseeing. Booking has been easy with pay upfront or...

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Cliente fidato

14 hours ago

Data di acquisto: 12/06/2025

Worth it!

Julia was very friendly and enthusiastic ! She made the tour a great experience giving us a lot of info and adding some great touches! Willing to advise and give some tips and recommendations to...

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Informazioni su Viator

No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.

1 (781) 800-5000

400 First Avenue, Needham, Massachusetts, 02494, United States

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