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Value Added Travel Recensioni

Valutato
Eccezionale

Value Added Travel, established in 2004, is one of the leading tour operators in the UK offering comprehensive travel services.

Servizio
5
/5

5

4

3

2

1

110

4

0

0

0

114

valutazioni nell'ultimo anno

Visualizzazione di tutte le 942 recensioni
SW
Samantha Wood
8 years ago
Data di acquisto: 09/03/2017
Ciò che Samantha Wood ha detto su Value Added Travel:
Absolutely shocking
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Raheem
Value Added Travel
8 years ago
Dear Ms Wood,

We thank you for your comments. Customer service and customer satisfaction is very important to our company and we will use the  information you provided us with to ensure that issues like the one you faced does not happen again. 

We have since emailed you regarding the issues you faced and we hope to have provided a satisfactory response to the issues you faced. 

We hope you are able to book with us in the future.

Kindest Regards

Customer Services


JM
Jitesh Mesuria
Croydon
8 years ago
Data di acquisto: 10/04/2017
Ciò che Jitesh Mesuria ha detto su Value Added Travel:
Great service as Usual
Great service from a great team. Will fly with them again.
Cliente fidato
8 years ago
Data di acquisto: 12/10/2016
Very helpful.. excellent service
DT
Darren Taylor
8 years ago
Data di acquisto: 24/01/2017
Ciò che Darren Taylor ha detto su Value Added Travel:
Great service as always, everything ran like clockwork.
Cliente fidato
8 years ago
Data di acquisto: 04/05/2016
Excellent Service
I have booked with valueadded travel on several occasions and have not been disappointed with the service I have received. Tony generally books our whole families holidays and always try's very hard...

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NS
Nigel Syms
8 years ago
Data di acquisto: 06/10/2016
Ciò che Nigel Syms ha detto su Value Added Travel:
Great Hotel.
Package well organised and free from issues.
Cliente fidato
8 years ago
Data di acquisto: 31/08/2016
Competitively Priced Holidays
This was the first time we'd used Value Added Travel services and I have to say the experience was a good one! They were very competitive on price and were quick to respond to enquiries.
KE
Keith Egan
8 years ago
Data di acquisto: 02/09/2016
Ciò che Keith Egan ha detto su Value Added Travel:
Always helpful and trying to find different ways to sort our holiday requests
Cliente fidato
8 years ago
Data di acquisto: 21/10/2016
Worst ever. Ustomer service
Appalling service. Not told about additional £250 resort charge until weeks after paid in full for holiday. Despite repeated promises, manager never returned our calls or replied to written complaint.
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Raheem
Value Added Travel
8 years ago
Thank you for taking the time to provide us with your feedback and we are sorry to note your disappointing experience. We have since been in contact with you regarding the extra charge that was a mandatory tax that all guests needed to pay at the resort.

We will use this to ensure that all our staff are clearer in relaying this information to the necessary clients. 

We hope you continue to use our service.

Kindest Regards,
Customer Services
Cliente fidato
8 years ago
Data di acquisto: 13/08/2016
1st class service
Jamie is Brilliant at organising just everything
Informazioni su Value Added Travel
Value Added Travel, a trading name of Luxury Holidays To Ltd, was established in 2004. Since then, the company has been growing steadily by ~30% each year and is now offering a vast range of holiday types including: Cruises, Tours, Multi-centre Holidays, Family Holidays, Honeymoons, Luxury Travel, Sporting Holidays and more. The growing repeat and referral customers is a testament of the staff's professionalism and knowledgeability. The company is fully licensed with ATOL (10341), IATA (9128635) and CLIA (LUXHOLTO). Value Added Travel - Adding value to your holiday since 2004.
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Southbridge House, Southbridge Place, Croydon, Surrey, CR0 4HA, United Kingdom
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Informazioni su Value Added Travel
Value Added Travel, a trading name of Luxury Holidays To Ltd, was established in 2004. Since then, the company has been growing steadily by ~30% each year and is now offering a vast range of holiday types including: Cruises, Tours, Multi-centre Holidays, Family Holidays, Honeymoons, Luxury Travel, Sporting Holidays and more. The growing repeat and referral customers is a testament of the staff's professionalism and knowledgeability. The company is fully licensed with ATOL (10341), IATA (9128635) and CLIA (LUXHOLTO). Value Added Travel - Adding value to your holiday since 2004.