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Utility Point Recensioni

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Servizio

valutazioni nell'ultimo anno

Visualizzazione di tutte le 302 recensioni

Ellen

Whiteley

5 years ago

Ciò che Ellen ha detto su Utility Point:

Too early to comment

Timely emails Clear instructions Too many emails

Gillian

Surrey

5 years ago

Ciò che Gillian ha detto su Utility Point:

So far so good

So far so good. I was kept up to speed all the way through the changeover process. Giving a monthly reading lets me see how much I’m actually using/spending and statements follow very quickly

Cliente fidato

5 years ago

Everything went smoothly

If my bills are as predicted I will be very satisfied My only disappoiintment is I am back to having to read the meter

Cliente fidato

5 years ago

Disappointed , only one word needed.

Morning , I’ve tried on a number of occasions now to try and phone you , all with no response . I was also trying to get info on your home service , again no reply from the phone. I’m now wondering...

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India

Utility Point

5 years ago

Hi there, thank you for your response. Our phone number is 03455 577878, we would advise calling us later on in the week as the beginning is normally a lot busier due to our phones being closed during the weekend. Or, you can email us at help@utilitypoint.co.uk or use our live chat service via our website. You can also contact us on Facebook or Twitter if you use either of the social media platforms. For our Home Services, please call 0800 328 4139 - Thank you, Utility Point.

Peter

5 years ago

Ciò che Peter ha detto su Utility Point:

Very good

Very good.

Trusted Customer

6 years ago

Ciò che Trusted Customer ha detto su Utility Point:

Everything’s ok until you try to leave, customer services are horrendous not helpful and there complaints email stop replying to you. Incorrect final bill which they blamed my new supplier for,...

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Cliente fidato

6 years ago

Never had any problems until I decided to leave

31/12/2019 was last day with Utility Point (E.ON offered better deal, saving £70 per year). I sent final meter readings to old and new provider. 14/01/2020 Utility Point still charged me for days I...

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Cliente fidato

6 years ago

Excellent prices and service

I switched to UP from a Big Six supplier and am very happy with the price and service so far. Website is easy to use and communication is all good. If you decide to join use Referral Code:...

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Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su Utility Point:

Waiting earnestly to move on …

Once the honeymoon period is finished this one is the same as any other utility provider. They held almost 4 months worth of actual usage amount as credit and still kept taking the direct debits!...

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Cliente fidato

7 years ago

Refer a friend code: XMAS1005065 I would recommend switching to Utility Point, to save money on your energy. A smooth, hassle free switch and excellent customer service. If you join too we both...

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