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Brastop US Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/us-brastop | Feefo

Visualizzazione di tutte le 493 recensioni

Cliente fidato

22 days ago

Data di acquisto: 23/04/2025

Returns are expensive

It's good but returns are expensive.

Alison

Brastop US

21 days ago

Hi there, Thanks for your feedback! We're glad to hear you liked the product, but we're sorry to hear the return cost was a downside. Our team has been working hard establishing a standard return shipping fee that we hope is more cost effective than arranging to post a parcel with a carrier independently. This is a tracked and insured shipping service so that we can track your return parcel's journey and ensure your refunds reach you smoothly and in a timely manner. We appreciate your feedback and will continue to look into how we can improve our customer experience. Best wishes, The Brastop Team

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Jacqueline

23 days ago

Data di acquisto: 22/04/2025

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Alyssa

23 days ago

Data di acquisto: 22/04/2025

Alison

Brastop US

21 days ago

Hi there, Thank you for the 4-star rating! We're glad you had a positive experience, and if there's anything we can do to make it a full 5 stars next time, we'd love to hear your feedback. We're always here to help! Best wishes, The Brastop Team

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Cliente fidato

25 days ago

Data di acquisto: 04/05/2025

Perfect for large breasts with small frame

The tariff was unfortunate however, I received the item much faster than other things I’ve ordered in the US.

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Jamie

26 days ago

Data di acquisto: 03/05/2025

Ciò che Jamie ha detto su Brastop US:

Hard to return things.

Alison

Brastop US

21 days ago

Hi there, We're really sorry to hear that your recent purchase didn't quite meet your expectations in terms of fit. . We understand how frustrating returns can be and truly appreciate your feedback. Should you have any specific concerns or if you require personalised assistance, please don't hesitate to contact our team. We are eager to provide further fitting and style advice to ensure your next purchase surpasses your expectations. Best wishes, The Brastop Team

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Cliente fidato

27 days ago

Data di acquisto: 02/05/2025

Fast shipping. Very expensive returns.

Alison

Brastop US

21 days ago

Hi there, Thank you for your feedback! We’re glad to hear your shipping was fast, but we understand that return costs can be frustrating. We appreciate you sharing your thoughts and will keep this in mind as we strive to improve our customers experience. Best wishes, The Brastop Team

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Cliente fidato

28 days ago

Data di acquisto: 01/05/2025

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Cliente fidato

1 month ago

Data di acquisto: 13/04/2025

Helpful quick customer service

I wrote an email to customer service as Brastop suggested a too large size to me. The agent who replied suggested some new sizes to try based on my experience of the sizes Brastop suggested. Return...

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Cliente fidato

1 month ago

Data di acquisto: 13/04/2025

Love Brastop!

Love Brastop! It is nearly impossible for me to find swimwear in my size so I was excited to find Brastop where I found extended size bikini/tankini tops and matching bottoms. I bought 4 customized...

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Cliente fidato

1 month ago

Data di acquisto: 03/04/2025

Reasonable Quality

slow delivery

Chloe

Brastop US

1 month ago

Hi there, Thank you for your feedback. We're glad to hear you found the quality reasonable, but we're really sorry the delivery was slower than expected. We understand how important timely delivery is, and we’ll be passing your comments on to our courier partners to help improve the service. If there’s anything else we can do to help or if you need assistance with your order, please feel free to reach out to us at support@brastop.com. Best wishes, The Brastop Team

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Informazioni su Brastop US

To make sure each and every customer looks and feels great in their purchase from us. Brastop was born because we realised it wasn’t always easy to find larger cup bras in attractive styles and at affordable prices. We understand that many women out there still struggle to find larger cup lingerie that fits well and solving that problem is something we pride ourselves on. From fitting tips to style suggestions, our passionate team is always on hand to help you get that perfect fit. Today as always, our number one priority remains the same, to make sure each and every customer looks and feels great in their purchase from us.

02088611945

The Atrium, 1 Harefield Road, Uxbridge, Greater London, UB81PH, United Kingdom

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