friendly helpful and very efficient service. Produced the goods as indicated on time.
Recensioni del prodotto
Data di acquisto: 07/07/2017
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Cliente fidato
Verificato da Feefo
9 years ago
good product at good price. prompt delivery and helpful staff when asking questions. only problem I had was fitting the light and no instructions on steps involved. would definitely buy from...
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Data di acquisto: 07/06/2017
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TC
Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Universal Fans:
Abrupt and unhelpful on the phone when I enquired about their products. I knew I had a poorly ventilated area that needed a good quality fan. I sent them the specifications of our spaces and then...
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Customer Service
Universal Fans
9 years ago
I’m sorry to hear about the issues you have experienced with your purchase and understand that this would be very disappointing. The level of noise and lack of effectiveness is unusual and as a result our staff would have referred you to the supplier as they have advanced technical knowledge of the products and would be able to assist in identifying why it would be performing in such a way. After reading this review I have contacted the manufacturer on your behalf and was informed that when you had initially called them they asked if photos could be taken of the installation to identify the problem and determine the best solution. However, they have not yet received these images. If you would prefer you can send the images to us directly and we can liaise with the manufacturer on your behalf to resolve this matter for you.
Recensioni del prodotto
Data di acquisto: 02/05/2017
0
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Trusted Customer
Verificato da Feefo
9 years ago
Ciò che Trusted Customer ha detto su Universal Fans:
Dealing with Adrian at universal fans is great, he's really knowledgeable and helpful with all my enquiries, these guys hold better products than most of the electrical wholesalers and they are off...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.