Absolutely excellent, could not find fault at all with the service. Staff friendly and always on hand if needs be.
Richard
UnderTheDoormat
3 years ago
Dear Victoria,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. We now look forward to welcome you next time for another fantastic stay.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Recensioni del prodotto
Data di acquisto: 03/06/2022
0
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CS
Chrysanthi Savvidou
Verificato da Feefo
4 years ago
Ciò che Chrysanthi Savvidou ha detto su UnderTheDoormat:
We would (and do) recommend them without hesitation excellent internationally competitive at all levels. Melissa is an asset to the place. We will be back soon!
Richard
UnderTheDoormat
3 years ago
Dear Chrysanthi,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Recensioni del prodotto
Data di acquisto: 19/05/2022
0
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KS
Kawin Setsompop
Verificato da Feefo
4 years ago
Ciò che Kawin Setsompop ha detto su UnderTheDoormat:
Wonderful customer service. Welcome package was a nice touch
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you so much for your feedback, I am delighted to read that you found our services wonderful! We strive to deliver the best experience to all of our guests, so I will share your words with all the team.
We would love to welcome you again anytime in the future!
Best wishes and kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
The property was clean and maintained. The staff was very helpful.
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you so much for your lovely review. It is always a pleasure to receive a positive feedback. I am delighted to understand that you had a pleasant stay, and we would love to welcome you back anytime in the future!
Best wishes and kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
Service was good. met me at the location when agreed and responded to questions.
Richard
UnderTheDoormat
3 years ago
Dear Mark,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Service was great!! Everything was perfect and Melissa was of great help!! I really recommend staying with UnderTheDoormat!!
Richard
UnderTheDoormat
3 years ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Under the doormat service is the best , they always answer my emails very quick even in the weekend I really appreciate their co operation and understanding. This is my second time I be got an...
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Richard
UnderTheDoormat
4 years ago
Dear guest,
What a pleasure to receive your lovely review and to host you for the second time. We strive to deliver the best experience to all of our guest and I am delighted that we made your stay comfortable.
We would love to see you again many times!
Best wishes and kind regards,
Josef
Guest Experience Manager at
UnderTheDoormat
Recensioni del prodotto
Richard
UnderTheDoormat
4 years ago
Thank you so much for your lovely review!
Data di acquisto: 11/05/2022
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Cliente fidato
Verificato da Feefo
4 years ago
The property was ok but furniture was uncomfortable and old. Kitchen sink dripped and toilet didn't function properly. It's not as charming as I thought.
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you very much for taking the time to share your experience with UnderTheDoormat. I am sorry that your stay did not meet your expectations. Feedback is extremely important to us and rest assured that I have taken note of your comments. We had addressed this immediately to ensure a better experience to future guests.
I would love to welcome you again in the future, with the highest standards we usually provide.
Once again, thank you for your feedback,
Best wishes and kind regards,
Josef
Guest Experience Manager at
UnderTheDoormat
Recensioni del prodotto
Richard
UnderTheDoormat
4 years ago
Thank you very much for your feedback, it is very important so we can share it with owners. I am sorry that you did not enjoy the furniture, unfortunately, this is not easy to replace, however, as mentioned before we will share your thoughts. Once again, thank you for your comments.
Very good service. Wonderful and helpful building manager!
Richard
UnderTheDoormat
4 years ago
Thank you so much for your lovely review, we would love to welcome you again!
Recensioni del prodotto
Richard
UnderTheDoormat
4 years ago
Thank you so much for your lovely review, we would love to welcome you again!
Data di acquisto: 11/05/2022
0
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JS
Jay Sampat
Verificato da Feefo
4 years ago
Ciò che Jay Sampat ha detto su UnderTheDoormat:
Good rooms and facilities. Regular cleaning, quick response from the team
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you so much for your lovely feedback. I am delighted to read your great review and would love to welcome you again any time in the future!
Best wishes and kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
Recensioni del prodotto
Richard
UnderTheDoormat
4 years ago
Thank you for your feedback. We have noted your comments regarding the gym access. At the moment it is only accessible for stays longer than a month. Please note that this is an agreement with the building company, however, we will share your thoughts.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
