Turtle Mat Recensioni

Hi Danielle, Thanks for your review. It's a shame to hear you were unhappy with your mat and that you felt it didn't match the photo on the website, I will certainly pass these comments onto our design team for review. On our returns policy we kindly ask that any issues of concern are reported to us at the time of receiving the goods and prior to returning so that we can assist with the return. Sadly I can't see that you have been in touch with us about this. Please don't hesitate to get in touch on email and we can assist you further with this. Kind Regards, Turtle Mat - Laura

Good Morning, Thanks for your review. I am sorry to hear you're unhappy with your mat. Sadly, I can't find any details that this issue has been raised to us prior to this review. If you could kindly allow us opportunity to discuss and put things right for you by emailing info@turtlemat.co.uk I would appreciate it. Kind Regards, Turtle Mat - Laura

Hi Mel, Thanks for your review. We are very sorry to hear you're unhappy with your mat, this is of course not what we want to hear. I can see you have been in touch on email and our customer service team and assisting you with this. Kind Regards, Turtle Mat