Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Tripster

Visualizzazione di tutte le 12,092 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

excellent service, still lacking alternative payment methods

Easy to navigate and straight forward. I gave it 4 out of 5 stars for offering only one method of payment. Most platforms offer alternative payment methods including PayPal option. Otherwise, it is a...

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Megan

Tripster

1 year ago

Thanks for sharing your booking experience. We are always looking for way to improve our site, thanks for the feedback regarding the payment options.

Brittany Hernandez

Verificato da Feefo

1 year ago

Ciò che Brittany Hernandez ha detto su Tripster:

Disappointed.

I got to the merchant and my tickets email hadnt come through yet. I had to call 3 different times for a representative. Neither was able to help. I had to stand online at the merchant for 30 minutes...

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Megan

Tripster

1 year ago

We are sorry to hear you were having an issue with the tickets. We are showing a refund was requested and sent back to your original form of payment. You should have seen that reflected in your account.

Cliente fidato

Verificato da Feefo

1 year ago

Not as hoped

Never received the tickets in my email. I took a picture of them at purchase or would have not gotten in the event. I double checked that the email address was correct. And you can see it is as you...

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Megan

Tripster

1 year ago

So sorry to hear about your review. We are showing the tickets were sent to the email address on the account. Sometimes was always suggest checking the junk or spam folder. Glad to hear you were able to enjoy the museum. Please know our team is available 7 days a week should you need any assistance with resending a voucher.

Cliente fidato

Verificato da Feefo

1 year ago

Cliente fidato

Verificato da Feefo

1 year ago

Acceptable ticket service

It was fine. Had difficulty with mobile app, but was able to complete on my laptop.

Brianna

Tripster

1 year ago

Thanks for the 4-stars!

Earnestine Woods

Verificato da Feefo

Atlanta GA

1 year ago

Ciò che Earnestine Woods ha detto su Tripster:

Easy Peasy

Brianna

Tripster

1 year ago

Glad you were able to purchase with ease!

Shawna Robinson

Verificato da Feefo

Atlanta

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5 stars!

Cliente fidato

Verificato da Feefo

1 year ago

So glad we found them

It was great to get the tickets at a cheaper rate. They were very helpful when a problem came up. Would definitely use them again.

Brianna

Tripster

1 year ago

So glad we were able to help you save money and problem solving for any issues that arose! Can't wait to help you in the future!

Gail Orozco

Verificato da Feefo

Indiana

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5-stars!

Alissa

Verificato da Feefo

Florida

1 year ago

Ciò che Alissa ha detto su Tripster:

Everything was great!

Brianna

Tripster

1 year ago

So glad your experience was great! Thanks for the feedback!

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