Glad to hear you were able to purchase with ease! Thanks for the 5-stars!
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JB
Jerry Bynum
Verificato da Feefo
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 3-stars. If there was anything we could have done differently, please let us know!
0
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CS
Carolyn S
Verificato da Feefo
South Carolina
1 year ago
Ciò che Carolyn S ha detto su Tripster:
Best site for booking family events
Excellent customer service and great offers
Brianna
Tripster
1 year ago
Thanks for taking the time to recognize our Customer Service Team! Thanks for the 5-stars!
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Cliente fidato
Verificato da Feefo
1 year ago
After I bought a Disney ticket from Ur website , it was difficult for me to link to Disney webist and get or see the ticket . So I called two times to get help from one those ur customer service...
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Brianna
Tripster
1 year ago
We're very sorry to hear of this review and for any experience you may have had that was less than pleasant. We want to investigate further. We've reviewed several outlets of our records and are not finding the interaction between you and any of our agents. Can you please confirm who you spoke with? When did you call? What number did you use when calling? We look forward to investigating further for you.
Brianna
Tripster
1 year ago
We were able to locate your calls. When you called the first time, our agent explained to you about the My Disney Experience App. The second time you called, you seemed frantic about your tickets and continued to raise your voice the entire duration of the call. The agent was instructed to speak louder and more directly into the phone per your request. There were several times in which you raised your voice at our agent during the call. She explained to you how to link the tickets. Our agents aren't able to link your Disney tickets as it is your personal information and you would have to provide us with your confidential log in for Disney. We apologize that you feel dissatisfied with our Customer Service Team. Please accept our sincere apologies. Were you able to link your tickets? If not, please reach out to our Customer Service Team and ask for Brianna and she will be happy to assist you further.
0
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Cliente fidato
Verificato da Feefo
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 5-stars!
0
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Cliente fidato
Verificato da Feefo
1 year ago
The website was very easy to navigate
0
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PR
Petar Ristancev
Verificato da Feefo
Windsor Canada
1 year ago
Ciò che Petar Ristancev ha detto su Tripster:
Excellent
Excellent deals
Brianna
Tripster
1 year ago
So glad you were able to take advantage of our savings! Thanks for the excellent review!
0
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Cliente fidato
Verificato da Feefo
1 year ago
Good
Brianna
Tripster
1 year ago
Glad your experience was well, as expected! Thanks for the 5-stars!
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.