Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Tripster

Visualizzazione di tutte le 12,091 recensioni

Elizabeth Tucker

Verificato da Feefo

USA

11 months ago

Ciò che Elizabeth Tucker ha detto su Tripster:

Never use them!! Horrible experience. Worst customer service ever!!!!!!

They cancelled my tickets and tried to rebook and the tickets were gone. Just a I am sorry. Asked to speak with a supervisor. Supervisor said she was busy and to leave a voice message and she would...

Leggi altre

Brianna

Tripster

11 months ago

Hi Elizabeth, Thanks so much for your feedback. We apologize immensely that we were unable to secure the tickets. The supervisor wasn't available as she wasn't in office when you were transferred. She was contacted by the agents and she authorized a credit for your inconvenience. We were under the impression that you were satisfied with the credit on your account and no additional assistance was needed. She did return your voicemail Monday to follow-up. I am happy to follow-up with you again today. Please let me know if I can assist you further. Brianna

PATRICIA SANTANA

Verificato da Feefo

11 months ago

Brianna

Tripster

11 months ago

Thanks for the 5-stars!

Joseph Dalton

Verificato da Feefo

USA

11 months ago

Brianna

Tripster

11 months ago

Thanks for the 5-stars!

André Matos

Verificato da Feefo

PRT

11 months ago

Ciò che André Matos ha detto su Tripster:

Excelente

Facil e transparente

Brianna

Tripster

11 months ago

Thanks for the 5-stars!

keenkerri

Verificato da Feefo

USA

11 months ago

Ciò che keenkerri ha detto su Tripster:

Great price and smooth transaction

Well check tripster for now on. Stumbled across it looking for broadway tickets and they had best price. Transaction was smooth.

Brianna

Tripster

11 months ago

Glad to hear you were able to save with ease! Thanks for the 5-stars!

Cliente fidato

Verificato da Feefo

11 months ago

Iser

Quick easy to use and cheaper

Brianna

Tripster

11 months ago

Glad you were able to save quickly and with ease! Thanks for the 5-stars!

Mark Hummel

Verificato da Feefo

USA

11 months ago

Ciò che Mark Hummel ha detto su Tripster:

Purchase

Had a problem with my online order and I called customer service and the woman was so nice and got everything taken care of AAA service

Brianna

Tripster

11 months ago

Thanks so much for taking the time to recognize our Customer Service Team! We're happy to hear she was able to assist you!

Eyup D.

Verificato da Feefo

USA

11 months ago

Ciò che Eyup D. ha detto su Tripster:

Great deal

We bought the Tickets for Tampa aquarium and it was a great deal. Thanks

Brianna

Tripster

11 months ago

Glad we were able to help you secure a great deal! Thanks for the 5-stars!

Cliente fidato

Verificato da Feefo

11 months ago

It was easy to purchase. I’m not sure if it saved us anything but there were no issues at all.

Brianna

Tripster

11 months ago

Glad you were able to save with ease! Thanks for the 5-stars!

David Landing

Verificato da Feefo

11 months ago

Brianna

Tripster

11 months ago

Thanks for the 4-stars. If there was anything we could have done to make your experience better, please let us know.

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