Tripp Recensioni

Good Morning, Thank you for taking the time to complete this feedback. I'm very sorry to hear about your experience with Yodel although we generally have a very high success rate with them and experience minimal issues, this obviously wasn't the case in your instance. It is always disappointing to hear an instance where a customer has been caused so much inconvenience and we sincerely apologize for this. Any feedback given allows us to continually review our services and ensure that we are providing the best product and service at all times so we appreciate you taking the time to let us know of your issues. I have passed your feedback on to our couriers as this is not acceptable. My apologies again for any inconvenience caused and please let me know if there's anything further I can do to help. Kind Regards Charlotte Osborne Customer Service & Website Manager t: +44(0)207 014 5853 (d/l) e: cosborne@tripp.co.uk

Good Afternoon, Thank you for taking the time to leave feedback with regards to this matter. I'm so sorry to hear that your parcel was left in this manner where it could have been intercepted or damaged and also that no card was left to inform you of this. I have passed your feedback on to our couriers as this is not acceptable at all. I hope that this will not deter you from ordering with us in the future and if there's anything further that I can do to help, please do not hesitate to contact me. Kind Regards Charlotte Osborne Customer Service & Website Manager t: +44(0)207 014 5853 (d/l) e: cosborne@tripp.co.uk

Thank you for taking the time to complete this feedback and we will be sure to pass your praise on to Tom at Merry Hill. Kind regards, Charlotte Osborne Customer Service & Website Manager t: +44(0)207 014 5853 (d/l) e: cosborne@tripp.co.uk