I found the site easy use and was very impressed with the price and details regarding the suit case. I received it with two days, I was expecting it to arrive 10 days later.
Reasonably priced luggage that looks good. However, we were out when item was delivered and rather than delivering another day, the item was left by the side gate IN THE RAIN. NOT GOOD!
Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for your feedback. I'm so sorry to hear that your parcel was left in the rain rather than being taken back to the depot. The couriers will try and leave parcels with neighbours or in a safe place where possible but clearly on this occasion it was not the most sensible option.
Please be assured that I will pass on your feedback to the depot with regard to this delivery.
I hope the suitcases weren't damaged, please let me know if they are damaged in any way.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Cliente fidato
13 years ago
Thank your for your immediate response.
As the item was encased in a plastic bag, there doesn't appear to be any soiling.
Thanks again.
Recensioni del prodotto
Data di acquisto: 13/05/2013
0
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Cliente fidato
Verificato da Feefo
13 years ago
Easy website, super fast delivery (& FREE!)
Recensioni del prodotto
Data di acquisto: 13/05/2013
0
Condividi
Cliente fidato
Verificato da Feefo
13 years ago
Very fast delivery - received my item the day after I ordered it.
The payment process was easy and website easy to use but was disappointed when I learned that yodel was the chosen delivery company. It took me three days to get my parcel back after yodel decided to...
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.