I looks good; is as light as the lightest; well made; However, I have not used it yet so will probably get back if it falls apart or looks the worst of wear after use. Happy so far. M
The order was processed quickly by delivery instructions were ignored.
Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for your feedback.
I apologize that the courier took out your delivery on the previous Saturday.
However I am pleased that the delivery went ahead on Monday and that you have the parcel.
I am sincerely sorry for any inconvenience caused, please let me know if there's anything further we can do to help.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Item as described and despatched and arrived very quickly. Just a little disappointed
that the item had gone up in value after being in the sale a day or two earlier.
Good Afternoon,
Thank you for your feedback.
I'm very sorry that no collection has previously been made, I have checked our notes on your order and we had nothing to state that a return had been requested. I sincerely apologize if this was a mistake on our part.
I understand that you have since spoken to my colleague Danielle who has arranged a collection for you for tomorrow the 6th of June.
Please let us know if there's anything further we can do to assist,
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for your feedback.
I'm very sorry that no collection has previously been made.
I understand that you have since spoken to my colleague Danielle who has arranged a collection for you for tomorrow the 6th of June.
Please let us know if there's anything further we can do to assist,
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.