I was very disappointed as I received an email telling me that my parcel would be with me on the 18/06/13, so I stayed home the whole day awaiting the arrival of it. Every time I checked on the...
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Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for your feedback.
I can see that your order was dispatched on the 19th and did go out for delivery on the 20th but unfortunately it was unable to be delivered due to the breakdown.
I sincerely apologize that you were not contacted to advise you of this earlier and I do appreciate your frustration, I will of course pass your comments on to our courier.
Please let me know if there's anything further I can do to assist.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Recensioni del prodotto
Data di acquisto: 17/06/2013
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Cliente fidato
Verificato da Feefo
13 years ago
Fast, efficient and excellent service.
Recensioni del prodotto
Data di acquisto: 17/06/2013
0
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Cliente fidato
Verificato da Feefo
13 years ago
Excellent customer size, fast delivery.
Recensioni del prodotto
Data di acquisto: 17/06/2013
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Cliente fidato
Verificato da Feefo
13 years ago
First class service couldnt believe how quick it arrived
Recensioni del prodotto
Data di acquisto: 17/06/2013
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Cliente fidato
Verificato da Feefo
13 years ago
Ordered cases late at night and they were delivered two days later, superb.
I ordered the case on Monday afternoon and it was delivered on Wednesday morning, having had an e-mail letting me know that it would be delivered - excellent service!
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.