Returns policy is not as slick as many other web based companies, so given our travel date we have had to accept the minor damage to the casing as it is too much time and effort to go to a Debenhams...
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Tripp
Tripp
13 years ago
Good Afternoon,
Thank you for your email.
My sincere apologies that there was an issue with your item when it was received.
I have contacted you privately regarding this matter to discuss your options.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Recensioni del prodotto
Data di acquisto: 04/07/2013
0
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Cliente fidato
13 years ago
Good website, quick delivery
Recensioni del prodotto
Data di acquisto: 07/07/2013
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Cliente fidato
Verificato da Feefo
13 years ago
fast delivery
Data di acquisto: 30/06/2013
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Cliente fidato
13 years ago
Very pleased with rapid delivery and communication regarding my order.
Good Afternoon,
Thank you for your feedback.
Our apologies again that your cases were delivered to you in a less than perfect condition. Please be assured that all of our items are checked throughly prior to despatch and it is of course disappointing to hear of anything that is missed.
I'm sure your exchange will take place with no issues but please contact us if you need any further assistance.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Recensioni del prodotto
Data di acquisto: 28/06/2013
0
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Cliente fidato
13 years ago
Good website with detailed product information and quick turn around on order
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.