Good Afternoon,
Thank you for your email. I'm sorry to hear that you are unhappy with the Voyage Nylon Backpack and that it was smaller as expected.
We do state all of the measurements of our products on the website to try and make it as clear as possible as it can be difficult to ascertain the size of the product from an image.
Please let me know if you do wish to return it, we can either book in a courier collection free of charge or you can take it back to a Debenhams store with your delivery note.
Kind Regards
Charlotte Osborne
Customer Service & Website Manager
t: +44(0)207 014 5853 (d/l)
e: cosborne@tripp.co.uk
Recensioni del prodotto
Data di acquisto: 25/07/2013
0
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Cliente fidato
13 years ago
Order arrived at time given on date given within 4 days of order.
Data di acquisto: 26/07/2013
0
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Cliente fidato
13 years ago
Service was and efficient.
Recensioni del prodotto
Data di acquisto: 16/07/2013
0
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Cliente fidato
13 years ago
Excellent delivery service. Have not needed to contact Tripp for any reason
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
‘Tripp is the UK’s favourite luggage brand with over 20 years’ experience designing and selling luggage.
Our aim is to provide perfect travel solutions for customers, offering the best choice, quality and value on the high-street. Our suitcases are all designed in the UK, and include hard and soft options plus an extensive range of travel bags and cabin luggage.
We ensure all of our luggage is good looking, incredibly strong, ultra-lightweight, exceptional quality and great value for money.