Was promised a brochure would be sent out....
Here it is 4 weeks out
Can't find my details...don't know what's happening
Don't know if i have a room allocated
Etc etc etc
No contact since they took...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to provide your feedback. Please be assured we will have somebody contact you shortly regarding your upcoming trip.
TC
Trusted Customer
6 years ago
It is 13 days out and still no contact to confirm room or port etc
Want to know can i add a person to the room
Data di acquisto: 16/08/2019
0
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cruise Megastore /Travel Megastore:
Excellent service
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for taking the time to rate your experience.
Data di acquisto: 25/10/2019
0
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cruise Megastore /Travel Megastore:
Very good service
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks Barry for posting your feedback.
Data di acquisto: 25/10/2019
0
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Cliente fidato
Verificato da Feefo
6 years ago
As I did not authorised the customer service to withdraw my credit card for the total amount, she did not wait until she get through to me via my mob, I am not happy at all as I am still confirming...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.
Data di acquisto: 25/10/2019
1
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TC
Trusted Customer
Verificato da Feefo
Caloundra
6 years ago
Ciò che Trusted Customer ha detto su Cruise Megastore /Travel Megastore:
Getting some in the phillapens when calling your company In Helensvale
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your comments; we would like the opportunity to rectify this. Please be assured, we will get the right consultant to discuss this further.
Data di acquisto: 25/10/2019
0
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cruise Megastore /Travel Megastore:
Very efficient. We needed a wheelchair accessible cabin. Cruise Mega Store helped us book our first cruise. They made it easy and guided us through the process.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
It was great to work with you and we appreciate the time you’ve taken to write such a positive comment, thank you.
Data di acquisto: 20/10/2019
0
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Cruise Megastore /Travel Megastore:
As we already knew what we were purchasing it was a matter of ringing up and getting it over the phone. It was good they arranged cabins for my parents beside ours. The only thing that is annoying...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future. I'll be sure to pass this review on to all departments.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.